...gress (#design)
* Cancellation Policies (#design-cancellation)
* Holidays (#design-holidays)
* Time Zones & Check-In/Out (#design-time)
* Tweaks (#tweaks)
* August 6th Release with 2 Tweaks (#tweaks-august-six)
* August 13th Release with 2 Tweaks (#tweaks-august-thirteen)
* August 20th Release with 3 Tweaks (#tweaks-august-twenty)
* Bug Fixes (#bugs)
* August 6th R...
...iews (#reviews)
* Quick Quote Listing Source (#listing-source)
* Scheduled Triggers (#triggers)
* Limited Access Staff Users (#limited-staff)
* Door Lock Field Codes (#door-codes)
* PMv2 Escrow Expenses Other Column (#escrow)
* Discount Categories (#categories)
* Standard Rate Adjustment Surcharge (#rate-adjustment)
* Design Progress (#design)
* Tweaks (#tweaks)
* O...
...documents)
* How to complete the Attestation of Compliance for Self-Assessment Questionnaire A (AOC SAQ A) (#complete-aoc-saq)
* Section 1: Assessment Information (#aoc-saq-a-one)
* Section 2: Self-Assessment Questionaire A (#aoc-saq-a-two)
* Section 3: Validation and Attestation Details (#aoc-saq-a-three)
* Appendix C: Explanation of Requirements Noted as Not Applicable (#appendix-...
...group-messsages)
* I'd like to include my team on SMS messages. Can I use my Team Account to set up SMS messaging? (#team)
* Can I receive one-time passwords (OTP) or two-factor authentication (2FA) codes from third-party platforms on my OwnerRez SMS number? (#otp-2fa)
* Technical Details & Troubleshooting (#details-troubleshooting)
* What is a Message "Segment"? (#message-segment)...
...property and use the Duplicate tool on the upper right menu to copy the property you've already set up to a new property and get a head start. Don't forget to check the "Include Listing Data" checkbox to duplicate everything as you enter or copy & paste new property names.
If...
...Casago's acquisition of Vacasa to anti-tourism protests in Europe and regulatory crackdowns across North America. Let's dive into the top stories shaping short-term rentals right now.
Airbnb's Q1 2025 earnings revealed a 6% year-over-year revenue increase () to $2.27 billion, surpassing expectations. However, the...
...of any new charges.
Find the booking in Airbnb and click the option to make changes or alterations. Click the "Change Reservation" option.
()
After the alteration page loads, change the dates first and then set the new price (if the price needs to also change...
()
Touch Stay () offers digital guest welcome books to help hosts provide guests with information about the property and surrounding area. Welcome books can be completely customized to your brand. Touch Stay integrates with OwnerRez to import y...
...n Stay Hocha into a thriving operation managing over 35 properties in the Broken Bow, Oklahoma area. Here's what Vikram had to say about growing his business with OwnerRez.
Q: What did your business look like when you first started, and what does it look like today?
A: We started 2 years ago with 2 properties we owned and managed. Own...
Add ability to disable/remove active tags with triggers based on conditions met as well as other tag values.
SIMPLE EXAMPLE: When a guest books we set 3 tags 1-DOC-NO 2-AGR-NO 3-DEP-NO
When the guest completes rental agreement we set 2-AGR-NO to 2-AGR-YES, same with DEPOSITS
When both AGR and DEP are completed then set 1-DOC-YES
1-DOC-YES means that guest has complete al...
...ciated questions directed to me. I am not charging that fee so I do not think it is fair to expect me to represent it on Airbnb behave. YMMV
"Airbnb’s new 15.5% host-only fee takes effect October 27 — and if you’re connected to Airbnb through a property management system (PMS), this change directly affects your final payout.The fix is simple — and quick. You can keep your net payout the same by...
...an example:
Collected $690 - Rent, Cleaning and Management. 10% Commission on Rent. 0% Commission on Cleaning and Management Fee. All of this is correct.
...If you choose to pay the subscription fee monthly, then it’s going to be $97/month. Heads up — you will be pressured into paying the $4,000 fee before your initial call meeting ends.
(2) Boostly guarantees they will get you to 65% direct-bookings within 12 months or you will get your money back. It sounds great, but this is also entirely contingent upon you following their “roadmap...
I currently send messages that are repetitive to create upsells. currently my triggers are:
1. when booking is created
2. 7 days out
3. 2 days out
4. night before departure
It would be great to have a condition that allows you to "stack triggers" for example:
A guest books 3 days in advance. Currently they get trigger 1 and 2 as soon as the RA is signed. It would be ni...
When you select crib in OwnerRez, it pushes to Airbnb top line sleeping summarization as a regular bed. For example, we have 2 king beds, 1 queen, 2 doubles and 1 crib. It feeds the information to Airbnb as such:
10 guest · 3 bedroom · 6 beds · 3 baths
Before we were API connected, in directly selecting this same bed count ( 2 king beds, 1 queen, 2 doubles and 1 crib) in Airbnb, Airb...
Some open questions:
#1 - How do they handle refunds? If the average processing is 2.45% per transaction, is it 2.45% for incoming and another 2.45% for outbound (refunds) transactions? So a $10,000 booking that is cancelled would cost $490.00 in processing fees. $245 for the inbound transaction, another $245 for sending the money back?
#2 - Do they have total cost down to the per booki...
Some open questions:
#1 - How do they handle refunds? If the average processing is 2.45% is it 2.45% for incoming and outbound (refunds) transactions? So a $10,000 booking that is cancelled would cost $490.00 in processing fees. $245 for the inbound transaction, another $245 for sending the money back?
#2 - Do they have total cost down to the per booking in regards to reporting and stat...
...l call the Trust Account. To avoid any chance of co-mingling of funds, I have (as recommended by my accountant and everything I've read on the web) created a separate bank account for each Owner.
2. PM pays ongoing expenses out of its own operating account (not the Trust Account)
3. At the end of the period (usually a month), the PM does the following:
a. Generates a statement to the ow...
