()
Touch Stay () offers digital guest welcome books to help hosts provide guests with information about the property and surrounding area. Welcome books can be completely customized to your brand. Touch Stay integrates with OwnerRez to import y...
OwnerRez has a direct integration with igloohome. Users must create a free igloohome account, and download and use the igloohome phone app to set up the locks/devices. You can then go into OwnerRez and set up the lock integration.
igloohome products are designed to work offline, using their "algoPIN" (
...ound in public health and a love for the ever-changing vacation rental industry, she now manages 40 properties. Can you tell us a little bit about your history?
Our career in hospitality started in 2015 when my husband sold a business. We took our first installment from the business and purchased a 50 ft. Silverton motor yacht on Kentucky Lake as our next business venture: Kentucky Lake Boat Cha...
...ces. Here are this week's top headlines shaping the short-term rental landscape.
The U.S. travel sector is showing signs of a slowdown as economic pressures mount. Expedia's Q1 revenue came in at $2.98 billion () , below expectations, triggering a 9.2% drop in its stock price, largely d...
We're thrilled to announce Right to Rent () as a new integrated partner! This integration makes it effortless to support smart, effective advocacy that protects hosts and managers like you, automatically, every time you get a booking, through the Right to Rent Collaborative. About Right to Rent:
The ability to operate vacation rentals is being challenged in cities a...
...reas, so those parts of the system work immediately. Other areas, including messaging templates, rules, branding, logos, and more, need customization to fit your needs.
🎞️Video Guides
* August 20, 2025, Webinar: OwnerRez Focus Session - Account Setup ()
* Overview - Setting Up Direct Bookings From Start To Finish (https...
The Right to Rent Collaborative () is a community of property managers working together to protect vacation rental homeowners' right to rent. With the Right to Rent Program, you can collect a nominal $2 per reservation from your guests and automatically donate it to Right to Rent monthly. The enrollment pr...
...e through Vrbo, to begin with, so that our system knows how to deliver your response back to the correct Vrbo thread.
Note: Why can't you use a platform email or proxy email address like "joe.blow.12345@messages.airbnb.com" or "joe.blow.12345@messages.booking.com?" These platform/proxy email addresses aren't real. If you send messages to them, your message will be collected by the channel, stripp...
...rience ever. Their specialty modules like trust accounting and integration with housekeeping/maintenance billing would never work - their tech people just gave up trying." Lisa T. on Capterra (April 2024) (/reviews/259)
"The new Ignite system has many bugs, making day to day operations very difficult. Support is almost nonexistent after onboarding." Stephanie E. (May 2025) (
...sers have left Avantio for OwnerRez, choosing up-front pricing, a superior Airbnb connection, and a platform that believes "speed is a feature." (/blog/celebrating-10-years-of-ownerrez#:~:text=Speed%20Is%20A%20Feature,forces%20you%20to%20improve%20constantly.) Here's what real, independent reviewers are saying about Avantio.
"Prior to signing, we were told that it did not take more than 5 minute...
...r lock charge (note: you need to add this to the overall Pricing page).
I have parent/child listings where each child has a lock and, of course. the parent has all the "children".
I also have 2 scenarios where the same home is represented by 2 different listings (2 configurations).
Before considering switching from RemoteLock I want to be sure that these will be handled correctly and w...
...their email, why am I often limited to Channel and SMS for a response? In the example below I would expect 3 options: email, channel or SMS.
2) I send a welcome letter to guests at booking. Since some people book months in advance, I also send that same letter out again 5 days before arrival so that the guest doesn't call me...
...uld like to request the ability to adjust the commission rate based on the following.
#1 listing site: why? different sites charge less than others. also when direct booking costs less.
#2 payment by check: why? could adjust 2-3% since not paying cc fee
#3 special offers: we often find ourselves lowering our commission to make a sale. setting tags for 1% 2% etc. at booking leve...
...for guests who's family roots are from Wisconsin, Minnesota and North Dakota... you betcha, don't cha know.) So, if I'm able to type in just part of the name, it's tremendously helpful.
Example 2... last name Kroger, Kroeger, Kreger, Kreuger, Kruger, Krueger, and I don't remember the first name. But if I can type in just "Kr" then I don't have to remember the exact, correct spelling or versio...
...I feel like the 18.34% calculation ignore the fact that we are already being charged 3%, which is essentially being increased to 15.5%. Is that not right?
Example:
Example: Current Price: $200 Host Fee (3%): $6 (3% of $206 is 6.18) Net payout: $194 (193.82)
We can apply a 14.79% increase just to keep the same payout:
New price: $229.58 (200*1.1479) Host Fee (15.5%): $35.58 Net pa...
There have been a lot of recent changes with PCI compliance requirements, with the start of the move from PCI DSS 3.2 to 4.0 becoming the new industry standard. OwnerRez is fully compliant with PCI 4.0.2 at this time.
The form your processor (or their verification company) may be asking you to fill out is "SAQ A: e-commerce/mail/telephone merchants that outsource all payment processing" Version...
