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  • Blog

    ...eaning Times (#cleaning-times)
    * Google Analytics for Confirm & Pay Guest Form (#ga-confirm-pay)
    * Lynnbrook Group (#lynnbrook)
    * Surcharge & Tag Automations Conditions (#conditions)
    * PMv2 Owner Statements (#owner-statements)
    * Property Rules (#rules)
    * Pending Publication Reviews (#reviews)
    * Multiple Owner Statements (#multiple-owners)
    * Tag Automations (#tag-option)
    *...
  • Blog

    ...erm rental rules in Kansas City ahead of the World Cup, and Airbnb's strategic push into rural Spain. Let's dive in.

    Airbnb reported strong Q3 financial results, () posting a 10 percent year-over-year increase in revenue and more than $2 billion in adjusted EBITDA, marking its highest quarterly result to date. Gross Booking Value rose 14...

  • OwnerRez APIs » API for Channel Integration

    ...f the lodging rate element that sourced them so they can be mapped back to the correct item. This should start with ORSUR (for fees and discounts) or ORTAX (for taxes):

    cURL example:

    curl --user ${ownerrez_user}:${ownerrez_key} --location --request POST "${ownerrez_api}/haolb/modifybooking?type=${ownerrez_user}&key=${ownerrez_key}&bo...

  • Updates & Archives » Changelog » 2024

    Updates

    * Vrbo Reviews Private Beta Coming Soon
    * Add real-time updates for Vrbo Listing Status
    * Redesign of pages:

    * Profile
    * Preferences
    * Notifications
    * Safeguards
    * Change Password
    *

  • Integrations » AI

    AIPEX () allows hosts to efficiently handle guest interactions while at the same time raising the bar on the guest's experience. With it, hosts reduce staff load, optimize turnovers, generate incremental revenue, drive occupancy and delight customers. With this AIPEX/OwnerRez integration, you can provide gues...

  • Integrations » Accounting

    Owner Center () is a comprehensive tool designed for managing short-term rentals, offering customizable features and automation capabilities. It enables property managers to effortlessly create owner invoices, statements, booking reports, and collect payments, making it a robust platform for streamlined communi...

  • Blog

    ...hannel Management (#channel-management)
    * Google Vacation Rentals Delist Process (#gvr-delist)
    * Bug Fixes (#fixes)

    * March 5th Release With 14 Bug Fixes (#bug-fix-march-five)
    * March 12th Release With 20 Bug Fixes (#bug-fix-march-twelve)
    * March 19th Release With 6 Bug Fixes (#bug-fix-march-nineteen)
    * March 26th Release With 13 Bug Fixes (#bug-fix-march-twenty-six) New Fe...

  • Updates & Archives » Email Blast Archive » 2024

    Update

    As of October 8, 2025, OwnerRez has added Damage Protection support () for properties with 10 or more bedrooms. Subject

    Important Update: Damage Protection Changes for Properties with 10+ Bedrooms Body

    Hi [first name]!

    Hope you are doing well!

    We're re...

  • Integrations » AI

    ...ansmitted (#data-transmitted) Steps for integration:

    1. Go to () and click Sign In.

    2. Once logged in, go to the Settings page and click -> Connect PMS.

    3. Select OwnerRez.

  • Forums

    Hello, I'm 2 mo into using ownerez and have primarily had my property on Airbnb, which itself is a pretty well oiled machine. Now I want to have an option for direct booking that I can guide my family n friends to, if they ask. Is there an article on step by step directions on how to go about direct booking? What all agreements and coverage i need to have in place? Also, how do I market my property...
  • Forums

    Hello all,

    A 20% last minute discount has been applied to a Vrbo booking for August 2025. The reservation was made in June 2024. 

    The discount should apply when the following condition is complied with: "Arrival Days From Now is Less than or Equal To 60 Days" 

    At present, the discount has been disabled but I am not sure if it was in June 2024.

    Questions: 
    1) how is it possible this has...

  • Forums

    We have 2 properties in two different parts of our state...two different seasons , two different target market groups both using Pricelabs since for the past 3 years.  Starting November 2023, both properties have declined in lock step. All channels are down.  Has anyone else experienced this decline when comparing 2023. Not sure if it's a macro economic issue, an SEO issue, competition or even some...
  • Forums

    When making a booking change such the past and the modified versions don't line up.  Its confusing.  I believe you did this to provide an easy comparison.    The cleaning surcharge should be at the same position for both cases.  In this case the #2 position.   Same for the taxes that have all assumed diffferent positions.
  • Forums

    ...o let them in via a keybox. (We are currently limping along with this and a Twilio texting function but it is not easy to setup and of course requires a confirmed twilio account to make it work.)

    2.  Logs...we would like to have OR capture the logs from the lock and have them available on the lock page... similar to perhaps what you do with the credit card authorization stuff...  in particular...

  • Forums

    [Another topic was closed as a duplicate of this topic ( Calendar dates to show highlighted on widget when dates are unavailable, similar to Airbnb when dates are available/unavailable (/forums/requests/calendar-dates-to-show-highlighted-on-widget-when-dates-are-unavailable-similar-to-airbnb-when-dates-are-availableunavailable-2) )]
  • Forums

    I’d like this feature too! For me, I want to send a message 5 days before arrival only to people who booked at least 7 days in advance. 
    Eg, someone books 2 months in advance and says the group is 5 adults. 
    5 days before arrival, I want to ask if there are changes to their guest count, and I want to verify they are not bringing pets (or ask them to add them if they now are). 
    I don’t want to send...
  • Forums

    Hi All

    I'm trying to get around a problem I have with Stripe and the deposit holds. Recently I am getting a large number of security deposit hold fails. I think it is down to 3D secure 2 process that is required by law in Europe.

    For example 

    'StatusFailedReasonTransaction failed with status: requires_actionTypeHoldScheduled For2 days before arrival (currently 14 May 2025)AmountDefault...

  • Blog

    I am interested in the concierge service, and would love to be able to utilize but I only have 2 properties. Quite a few of these new services are only available for 5 or more properties. I hope OwnerRez can negotiate to be able to bring the smaller owners onboard.
  • Blog

    ...d be interested in are upselling Fishing Trips, All the Theme park tickets, and all the things there are to do in Hawaii and San Diego but no sales at all in over a year. This looks like Host.co same 2 items Gourmet in Room Messages and Dinners which never sold since Great and Michelin Star restaurants surround us.  I know in other countries they do a Great job of upselling all the local attraction...
  • Forums

    ...ur Property Rules settings, while for Airbnb, you can specifically disable them in your Airbnb channel integration settings.

    For Vrbo, you would:
    1. Enable security deposits in your Property Rules
    2. In your Vrbo channel integration settings, check "Schedule a security deposit using OwnerRez property rules"
    3. Select "Don't show in Vrbo guest charges. Instead, I have stated the security deposit...