In November, OwnerRez delivered features quite possibly better than our Black Friday deal! From new Vrbo promotions, the Avalara MyLodgeTax integration, to Rezzy AI improvements, these updates will help you "sleigh" this busy holiday booking season. 💪
- New Features
- Rezzy AI Beta
- Enhancements
- OwnerRez Forum Subscriptions
- Cleaning Times
- Google Analytics for Confirm & Pay Guest Form
- Lynnbrook Group
- Surcharge & Tag Automations Conditions
- PMv2 Owner Statements
- Property Rules
- Pending Publication Reviews
- Multiple Owner Statements
- Tag Automations
- Door Lock Code Display
- Airbnb & Booking.com Nightly Rates
- Tweaks
- Bug Fixes
New Features
Vrbo Promos
Using Vrbo's new promotions can boost your Vrbo listing's visibility and performance. They can help attract more views and ultimately guests, encourage longer stays, and help fill gaps in your booking calendar. With our November 19th release, we added the ability to configure Vrbo-specific OneKey and Mobile promotional discounts in OwnerRez. This feature helps your properties stand out with strike-through or comparison pricing and special badges, allowing your property listing to be included in special Vrbo Ads, such as Black Friday, and future Vrbo curated opportunities.
Learn more by reading our Vrbo Discounts support article.
Avalara MyLodgeTax
In case you missed it, OwnerRez is excited about our latest integration with Avalara MyLodgeTax, which provides OwnerRez users with a hassle-free solution for managing short-term rental tax compliance. Our Avalara MyLodgeTax integration streamlines tax filings, licenses, and payments, so you can focus on growing your business without worrying about government paperwork.
Get started today by reviewing our Avalara support article.
Booking.com Listing Content Beta
The Booking.com Listing Content channel integration expansion is being prepared for an upcoming wide-release. While the expansion doesn't completely eliminate the need for the Booking.com Extranet, it greatly simplifies the integration process.
With our November 12th release, OwnerRez streamlined the Booking.com channel settings page by reorganizing the cancellation policy section and simplifying the payment schedule options.
Additionally, on November 19th, we added the following improvements to the Booking.com Listing Sync channel integration.
- Support for Booking.com's new occupancy details, which now handle adults, children, and infants separately to ensure accurate guest counts.
- Improved the Booking.com property type selection on the Accommodations (Properties > your specific Property > Listing Content > Accommodations > Change) in-app edit page by alphabetically ordering both the main property type groups and the unit types within each group, making it easier to find specific options.
If you would like to read up on what the Booking.com channel integration expansion entails, we have a support article that you can reference!
Rezzy AI Beta
Booking Transaction Information
Having Rezzy AI deliver instant, accurate answers for guest payment and booking transaction questions reduces guest anxiety and lowers your support workload. OwnerRez has enhanced Rezzy's booking knowledge to provide accurate and complete information when guests inquire about their reservations with our November 5th release, including:
⭐ Review status – Tracking of completed reviews to avoid duplicate review requests
This allows Rezzy to answer guest questions thoroughly while minimizing the need for unnecessary follow-up questions.
Responses
Following the release of our Rezzy AI Automatic Replies in October 2025, we recognized the need to build on what we had started. OwnerRez enhanced Rezzy AI coverage scheduling by enabling fully overnight responses and allowing Rezzy to respond to questions at different times each day with our November 26th release.
To set up an overnight schedule for Rezzy to respond to questions, select Days of the Week from the Schedule On dropdown list, click on the desired nights, and choose your preferred hours for Rezzy to respond.
You can also set up Rezzy to respond to questions at different times for each day. To set this up, choose Days of the Week from the Schedule On dropdown menu, click on the desired nights, uncheck the Use Same Time for Each Day checkbox, and enter your preferred hours for Rezzy to respond on each day.
Pause Responses
Pausing automatic responses prevents awkward responses during active conversations, allowing for better timing and more personal interactions. With our November 12th release, OwnerRez added the ability to pause Rezzy AI's automatic responses on specific conversations for a set time period or indefinitely by toggling the Rezzy Responding button. This is helpful when the messaging thread is with one of your cleaning team, or otherwise.
Feedback
Providing feedback for Rezzy AI enhances accuracy, helps Rezzy learn your preferences, corrects errors, and improves responses through ongoing refinement of her responses. With our November 26th release, OwnerRez has enhanced the visibility and handling of the Rezzy AI feedback response process.
You can provide feedback on Rezzy's response by clicking on the thumbs up or thumbs down.
The feedback pop-up allows you to provide specific feedback for Rezzy AI.
Adding written feedback is even more important than rating it, so please elaborate!
Guest Experience
Rezzy AI intelligently detects and summarizes your guests' experiences for bookings. With our November 5th release, OwnerRez has enhanced Rezzy AI's analysis by clearly distinguishing between neutral and positive experiences.
Smooth stays without issues are rated as neutral, while a positive rating is given when guests actively express their satisfaction.
Task Management
Rezzy AI analyzes guest messages for actionable items, such as requests, issues, or needs, and creates trackable tasks. With our November 5th release, OwnerRez Rezzy AI enhancements include expanded task management, allowing her to add notes to existing tasks as well as resolve tasks under the following circumstances:
Task Assignments
With Rezzy AI, you can assign tasks to your Team Access staff members. With our November 12th release, OwnerRez updated the task assignment dropdowns to only show the account holder and staff members (and include email addresses when multiple users share the same name, making it easier to select the correct person). Portal users (Owners, etc.) are no longer in the list since Tasks are not yet supported in the Portal.
Directives & FAQs
Maintaining organized and updated Rezzy AI Directives and FAQs can be challenging for those with a large number of properties. As part of our November 5th release, OwnerRez introduced filtering and sorting features for Directives and FAQs, enabling more efficient management and quicker updates, resulting in cleaner and more relevant content.
Rezzy AI Directives can be filtered or sorted by property, booking stages, enabled or disabled status, creator, and older or recently updated.
Rezzy AI FAQs filter and sort options include property, published or unpublished status, creator, and older or recently updated.
Other Improvements
🔗Unified Inbox linked booking event and date indicators
Get started with Rezzy AI today by requesting access and letting Rezzy assist you with your short-term vacation rental business.
More is coming all the time, and don't have access to Rezzy yet? Stay tuned, because Rezzy's public debut is just around the corner!
Enhancements
OwnerRez Forum Subscriptions
Engaging with the OwnerRez Forums connects you with fellow users and industry peers, and the OwnerRez team, for knowledge exchange, troubleshooting, feature updates, and industry networking. OwnerRez improved the forums with our November 12th update by adding the ability to subscribe to whole forums and not just topics, which sends notifications when new topics are created.
Clicking the bell icon at the top of forum pages now allows users to easily toggle forum subscriptions. For example, do you like seeing what Feature Requests come in? You can subscribe to receive all activity.
Additionally, we replaced the "Latest Activity" text link with a sleeker icon and updated the post previews to include dates and times for older posts for clarity.
Cleaning Times
Scheduling specific cleaning times ensures properties are guest-ready, boosts turnover efficiency, and maintains a high level of cleanliness. OwnerRez added a cleaning time field, allowing hosts to manually configure specific cleaning times for individual bookings as part of our November 19th release.
To configure your cleaning time, navigate to the specific Booking > Change/Move Booking > Advanced > Cleaning Time, and enter the desired cleaning start time.
After you save your changes, the cleaning time will be displayed in the Booking Overview, Guest, and Dates sections.
If the booking checkout time changes, the cleaning date and time remain the same, provided it's later than the new checkout date.
OwnerRez also added this new cleaning time field to our APIv2, allowing Housekeeping Service integration partners to leverage that information.
Google Analytics for Confirm & Pay Guest Form
Using Google Analytics to track booking sources and guest behavior optimizes your marketing efforts, improves conversions, and supports informed business decisions. OwnerRez added Google Analytics support for the Confirm & Pay Guest Form as part of our November 5th release.
Lynnbrook Group
Lynnbrook Group offers vacation property managers a payment processing solution that integrates seamlessly with OwnerRez. We've updated the Lynnbrook Group integration with our November 12th release to use their new self-onboarding process. Users are now directed to Lynnbrook's signup portal after submitting their application in OwnerRez, streamlining the setup process.
Surcharge & Tag Automations Conditions
Adding conditions to surcharges and tag automations provides the greatest flexibility by utilizing additional criteria. With our November 5th release, OwnerRez added the two new conditions for both Surcharges and Tag Automations. Let's review these new conditions.
The two new "Days between Booked and Arrival or Departure" conditions replace the previous "Days from Now" fields (which were not very consistent across use cases). These new conditions can be applied to Tag Automations and the Standard Rate Adjustment Surcharge, as well as Supplemental and Advanced Surcharges.
PMv2 Owner Statements
In case you missed our November 17th Upcoming PM update for booking expenses (the "Booking Net" upgrade) email blast, OwnerRez improved how booking expenses are handled on Owner Statements with a November 20th release.
What's changed? Going forward, booking expenses are always included in the booking amounts at the top of the statement. This eliminates the old behavior where expenses placed in the lower “Expenses” section caused the totals on the booking (Can Remit, Already Remitted, etc.) to appear artificially high or low.
With this upgrade, you’ll notice the following.
- Statement math now consistently matches the booking. The Can Remit, Already Remitted, and Remitting Now amounts on the statement will always match what you see under the booking’s PM tab, no more mismatches caused by where an expense was placed.
- Booking expenses no longer appear in the “Expenses” section by default. Because booking expenses are now integrated with the booking itself, they no longer appear in the lower “Expenses” area by default. You can still show them below if desired by creating a statement view.
- Booking expenses can no longer be excluded individually. Since they are now tied directly to the booking, you cannot exclude a booking expense from a statement on its own. You can still exclude the parent booking, and you can continue to exclude general (non-booking) expenses as before.
Are you starting to manage properties for others? Discover how OwnerRez can help with our Property Management premium feature.
Property Rules
Setting your property rules is crucial for a smooth experience for both you as the host and your guests. With our November 12th release, OwnerRez redesigned the property rules page to utilize separate editable sections for general settings, payments, security deposits, occupancy & suitability, stay restrictions, and pending & auto cancellation. Each section now has its own dedicated edit page, featuring improved organization and a more straightforward presentation of options.
Pending Publication Reviews
Responding to reviews helps build trust and improve rankings. However, hosts were confused by unpublished reviews appearing in the grid that they couldn't yet respond to. As part of our November 12th release, OwnerRez now shows a "Pending Publication" badge in the reviews grid and a notice on the review details page, explaining why you can't respond until the Airbnb and Vrbo (only) review is published by the channel.
When the Airbnb or Vrbo review is published and hosts are allowed to respond, the "Pending Publication" badge in the reviews grid will disappear.
Multiple Owner Statements
Generating PM owner statements for multiple owners used to involve checking individual checkboxes for each owner, which could be time-consuming and prone to errors. OwnerRez added an owner multi-select dropdown when generating multiple owner statements as part of our November 12th release.
Tag Automations
Many hosts may want to add tag automations, but also ensure they are never removed automatically. With our November 5th release, OwnerRez added the option to keep a tag automation even if the criteria no longer apply, offering more flexibility for Tag Automations. Make that selection by navigating to your Tag Automations, Settings > Workflow & Devices > Tag Automations > Options, and select Keep tag even if criteria no longer applies.
Door Lock Code Display
As a follow-up to our October 1st Door Lock Field Codes release, if any combination of the {BDOORCODE}, {BDOORCODETABLE}, or {BDOORCODELIST} door code fields for properties with multiple locks using the same door lock code is used in a message template, the door codes will be transformed to display each unique code only once. This change prevents duplicate (or triplicate) codes from appearing in message templates.
Here's an example of the door lock code list, located in Booking Overview > General Info > Door Code.
And here's an example of how the individual door lock field codes, {BDOORCODE}, {BDOORCODETABLE}, and {BDOORCODELIST}, appear in message templates.
Understanding why your nightly rates differ from actual bookings can cause confusion, especially if you applied custom rates or discounts directly on Airbnb or Booking.com (BDC). With our November 5th release, OwnerRez introduced visibility for rewritten channel rates and non-refundable discounts on the specific booking Charges tab by adding a banner that describes the non-standard nightly rate.
Tweaks
November 5th Release with 1 Tweak
Add "Regarding" Line to SMS Message Communication History to Show Associated Bookings, etc. OwnerRez added a "Regarding" or subject line to SMS messages displayed in the communication history area for clarity.
November 12th Release with 1 Tweak
Add Booking Status Labels to Unified Inbox Template Selector Popup. Just as we display booking status labels in the Unified Inbox Guest Information sidebar, OwnerRez has also added booking status labels to the Unified Inbox template delector pop-up.
November 19th Release with 3 Tweaks
Improve Rezzy AI (Private Beta) Handling of Days of the Week. Rezzy AI would sometimes misinterpret date-related requests. OwnerRez has enhanced Rezzy AI to now include day-of-week information with all dates and features, and improved reasoning for handling ambiguous requests, such as "add Wednesday" to a booking.
Incorporate Breezeway's New Design. OwnerRez has incorporated Breezeway's new design into the app.
Remove "Why quotes?" Link from Quote and Booking Creation for Non-account Owners. We removed the "Why quotes?" link from quote and booking creation for users who are not the account owners to improve clarity.
November 26th Release with 3 Tweaks
Add Booking.com Reservation Remarks to Unified Inbox Message Thread. Similar to other listing channels (i.e., Vrbo), Booking.com guests can add comments to their reservation during the booking process. OwnerRez has now enabled those Booking.com reservation remarks to be added to the associated Unified Inbox message thread.
Allow Stacked Standard Discounts to Trigger a Warning Enabling Users to Override. Following our August 27th Discounts & Surcharges release, users were no longer able to stack Standard and Advanced discounts. With our November 26th release, OwnerRez now allows users to stack Standard discounts with Advanced Discounts. Instead of receiving an error, users will see a warning message with a checkbox to proceed, enabling them to intentionally stack discounts if they choose.
Improve Security Deposit Status Display After Moving a Booking to the Past. Security deposit status displays were incorrectly displayed as "Pending" indefinitely when bookings were moved to have arrival and departure dates in the past. OwnerRez now properly labels these affected security deposit statuses as "Skipped."
Bug Fixes
November 5th Release with 6 Bug Fixes
Don't Send Pet Fees in the Booking.com Charges Since They are Unsupported and Must be in Room Rate. Unsupported pet fees configured in OwnerRez were inadvertently pushed to the Booking.com (Private Beta) channel integration. OwnerRez has resolved the issue to exclude any configured pet fees from being sent to the Booking.com (Private Beta) channel integration. Instead, these fees will be included in the Booking.com room rate.
Fix Case where Confirm and Pay Guest Form Errors when Inputting Discount Code. This edge case occurred when guests encountered errors when inputting a discount code in the Confirm & Pay guest form. We fixed this bug to ensure that the discount code can be input into the Confirm & Pay guest form without errors.
Fix an Issue Where Event Triggers Incorrectly Displayed "Will not run" Status. Triggers without retries configured displayed incorrect "Will not run" tooltips in the Booking Messages tab and in the Trigger Forecast. OwnerRez resolved this issue by updating the trigger display logic to correctly identify and display future triggers that don't have retries configured.
Fix Payment Detail Report Error when No Payment Type Selected. Payment Detail Report errors occurred when no payment type was selected. We corrected this glitch to provide a helpful error message instead of displaying a blank page when users attempt to run the Payment Detail Report without selecting a payment type.
Fix Rental Agreement from Appearing on Confirm and Pay Form where Rules are Set to Exclude. Unrequired rental agreements were inadvertently displayed on the Confirm & Pay guest forms. OwnerRez resolved this issue so that only required rental agreements are displayed on the Confirm & Pay guest forms.
Resolve an Issue where Users were Unable to Download PM Statements PDFs. Users attempting to download PM Statement PDFs received errors. We fixed this bug to ensure that users can download PM Statement PDFs correctly.
November 12th Release with 14 Bug Fixes
Allow Use of All Relevant Message Template Types on SMS Messaging Threads. Only guest messaging templates were available for selection when creating a new SMS messaging thread, which was incorrect. We fixed this bug to ensure that all relevant message template types are available when creating a new SMS messaging thread.
Correct Task Overview and Edit Page Formatting. The formatting of the Rezzy AI Task Overview and individual task edit pages was incorrect, so OwnerRez corrected the formatting on those pages within the app.
Correct the Text Color on the Channel Integration Property Tab Action Dropdown List. The 'Request Full Sync' text was incorrectly highlighted in green in the channel integration property tab's Action dropdown list. OwnerRez corrected the text color.
Ensure QuickBooks Syncs are Triggered by Relevant Financial Changes Only. Sometimes, when a booking expense was added, a QuickBooks sync was inadvertently triggered. We resolved this issue to restrict QuickBooks syncs to only relevant financial updates.
Ensure Zero Total Bookings are Displayed on Owner Statements when Option is Selected. Even when selected, zero total bookings were not included and displayed on owner statements. OwnerRez fixed this bug to ensure that zero total bookings, if selected, are included and displayed on owner statements.
Fix Alignment on Multiple In-app Input Lists. Many in-app input list alignments, including channel integration property mapping input lists, were incorrect. We resolved this issue so that in-app list alignments are correct.
Improve Google Vacation Rentals Validation for Inactive Hosted Sites. Validation errors occurred when mapping properties for Google Vacation Rentals channel integrations with disabled hosted websites selected as the landing page. OwnerRez fixed this bug by ensuring that disabled hosted sites are defaulted to the OwnerRez global landing page for validation purposes, while also clearly marking the hosted website as disabled in-app.
Improve Validation when Updating Both Minimum and Maximum Nights. Users sometimes encountered errors when attempting to update both minimum and maximum nights if the new maximum was less than the previous minimum. We corrected this glitch by improving the validation when updating both minimum and maximum nights.
Limit the Quotes Grid Property Display to Only Properties Accessible by Team Access Members. Some team access members were inadvertently able to view quotes for properties they did not have permission to access. OwnerRez fixed this bug to ensure that team access members can only view quotes for properties they are authorized to access.
Only Display Accepted Credit Card Type Icons on Confirm & Pay Form. Unaccepted credit card type icons were inadvertently displayed on the Confirm & Pay guest form. We corrected this glitch to only display accepted credit card type icons on the Confirm & Pay guest form.
Prevent Declined Optional Surcharges From Being Displayed in the Rental Agreement. Optional surcharges declined by guests were inadvertently included and displayed on rental agreements. OwnerRez resolved this issue by excluding declined optional surcharges from rental agreements.
Prevent Filtered Grid Rows from Being Counted as Selected After Refresh. Even after being filtered out, grid rows were still incorrectly included in the selected count. We fixed this bug to ensure that filtered grid counts are correct.
Prevent Syncing Pricing Settings to Airbnb Before Listing is Published. Sometimes, Airbnb price settings would sync before the complete listing was published, causing price settings to be skipped. OwnerRez resolved this issue by automatically forcing a resync of rates and pricing settings after a successful listing sync.
Prevent Truncation of Multi-select Dropdowns on Trigger Applicability Dropdown List. Text on the Channel Applicability multi-select dropdown lists was inadvertently truncated. We corrected this glitch to ensure that the Channel Applicability multi-select dropdown lists are displayed correctly.
November 19th Release with 11 Bug Fixes
Align PayPal Security Seposit Submission Window with the Reminder Email Schedule. Some guests incorrectly encountered "too early to submit" error messages when attempting to schedule security deposits with a PayPal payment method. OwnerRez corrected this glitch to align the PayPal security deposit submission window with the reminder email schedule by allowing guests to submit security deposits 2 days before arrival, instead of 1 day, thereby preventing error messages.
Ensure .ico Files are Supported for Favicon Upload for Hosted Websites. Despite being listed as a supported format, some .ico files couldn't be uploaded as favicons for hosted websites. We resolved this issue by now properly handling various icon file formats within .ico files, ensuring better compatibility with all favicon types.
Ensure Selected Dropdown Item is Highlighted. Selected owners in the owner statement creation dropdown weren't highlighted correctly, making it difficult to see the current selection when reopening the dropdown menu. OwnerRez fixed this bug to ensure that the selected owners in the owner statement creation dropdown are highlighted correctly.
Fix Incorrect Expense File Attachments on Owner Statements. Sometimes, expense file attachments from other users inadvertently appeared on owner statements. We resolved this issue to ensure that only the correct expense file attachments appear on owner statements.
Fix Parsing Payment Responses from Lynnbrook. OwnerRez was receiving incorrect parsed Lynnbrook Group payment gateway responses. OwnerRez fixed this bug by switching to using strings instead of longs for payment ID gateway responses.
Fix Save Button that Required Two Clicks After Failing Validation. After users corrected some in-app form validation errors, the first click on the save/submit button would only clear the error message but not save the form, requiring a second click to actually submit the form. We resolved this issue to ensure that the in-app forms are saved correctly after validation errors are corrected.
Fix Timing Issue with Property Amenities to Prevent Items from Being Overwritten When Saved Quickly. When users quickly saved selections from multiple property amenity sections, some amenities were inadvertently overwritten. OwnerRez corrected this glitch by implementing a batching system for amenity updates, which prevents changes from being lost when clicking through multiple property amenities in quick succession.
Fix Various In-app Formatting Inconsistencies. As OwnerRez continues its progress with the in-app design update, we have fixed various minor in-app formatting inconsistencies.
Improve Error Handling for Non-existent SMS Brands. Unhelpful error messages were displayed when users attempted to submit non-existent SMS brands for approval. OwnerRez has resolved this issue by now handling missing brand registrations by clearing the invalid ID and continuing the process.
Prevent Attaching Incorrect PM Expense Files. Changing the property on an expense that was already included on an owner statement resulted in the expense inadvertently appearing on the historic owner statements for the new property, rather than being attached to the current property. We corrected this glitch so that expenses now display the property to which they were assigned at the time the statement was created, rather than their current property assignment. This ensures accurate property information on historical statements, even if an expense is later moved or deleted.
Prevent Guest Payment Submissions if an Existing Authorization is Present. Guests occasionally attempted to make payments on a booking that already had a payment with an authorization hold that had not yet been captured or released, which could result in double payments during grace periods. OwnerRez fixed this bug by blocking guest payment submissions when a booking has an existing payment with an authorization hold that has not been captured or released. This prevents double payments during grace periods, and guests will see a message that a payment is pending.
November 26th Release with 19 Bug Fixes
Confirm & Pay Guest Form Improvements:- Prevent Errors When Security Deposit Days are Not Configured. When users did not have security deposit days configured, guests encountered errors on the Confirm & Pay guest form. OwnerRez fixed this bug to ensure that guests do not experience errors on Confirm & Pay guest forms.
- Fix Translation Errors. Even when configured to use a non-English language, Confirm & Pay guest form translations would incorrectly revert to English. We resolved this issue so that the Confirm & Pay guest form translations function as configured.
- Prevent Raw HTML Code Display. Sometimes, Confirm & Pay guest form captions incorrectly displayed raw HTML code instead of properly formatted text. OwnerRez corrected this glitch, so HTML formatting in captions now displays correctly.
Ensure Airbnb Nightly Rates are Imported Correctly. Some nightly rate discount adjustments imported from Airbnb via Channel Bridge were imported incorrectly, resulting in an increase in total charges instead of the intended decrease. We fixed this bug to ensure that nightly rate discount adjustments imported from Airbnb via Channel Bridge are imported correctly.
Ensure Damage Protection Refunds are Included in Insurance Reports. Insurance Reports did not include refunds when damage protection was downgraded or canceled. OwnerRez resolved this issue to now properly include invoices with negative balances on Insurance Reports, ensuring accurate financial reporting for damage protection changes.
Ensure Dropdown List Items are Visible When Adding a Charge to a Booking. The adding a new charge dropdown list on the Quote or Booking > Charges > Change Charges wasn't displaying correctly if there were fifteen or more items in the dropdown. We fixed this bug, so the dropdown list is displayed correctly when adding a new charge row.
Ensure Expense Summary Report Displays all Owner Expenses. Expense Summary reports incorrectly excluded expenses that were not connected to a specific property, even if they were related to an owner and should have been included and displayed. OwnerRez corrected this glitch to ensure that all owner expenses are included and shown when active properties are selected in the Expense Summary report filter.
Fix Airbnb Channel Bridge Relative Date Parsing. Due to a recent Airbnb change in departure date formatting, the Channel Bridge was unable to correctly parse relative dates from Airbnb. We resolved this issue by updating the Channel Bridge tool to correctly handle the formatted dates.
Fix Empty Room Name Display Issue for Hosted sites/Widgets. Rooms without configured names were displayed with blank text on hosted websites and widgets. OwnerRez corrected this glitch so that rooms will now display their room type when no name is provided, aligning with other in-app behaviors.
Fix PM Statement Delete Button. The PM statement delete button wasn't working properly. We fixed this bug, and the button now correctly opens the confirmation pop-up when clicked.
Fix Property Feature Checkbox Errors. Selections made on Property Accommodations, Guest Instructions, Health & Safety, and Location pages were not saved correctly. OwnerRez resolved this issue to ensure that selected property features are saved correctly.
Fix Report Grouping Errors in Excel and CSV Exports. Export errors occurred in Excel and CSV reports when a listing site only existed in the current year, but not in the previous year. We corrected this glitch, so reports now correctly handle groupings that include listing sites that only exist in the current year, but not in previous years.
Fix Statement Tax "Applies To" Links. Links displayed on the PM statement tax grid "Applies To" column did not function correctly. OwnerRez fixed this bug so that links displayed on the PM statement tax grid "Applies To" column function correctly.
Fix Tag Batch Operations. Sometimes, tag batch operations (e.g., enable, disable, delete) did not behave correctly or consistently. We resolved this issue to ensure that tag batch operations (e.g., enable, disable, delete) function correctly with appropriate error messages.
Prevent Creation of Multiple Legal Agreements When Multiple Properties are Added. Duplicate rental agreements were incorrectly created when multiple properties were added to the system. OwnerRez corrected this glitch by moving the default agreement creation process to occur after setup is complete, ensuring that only one agreement is created.
Prevent Dropdown Lists from Appearing Behind Other Content. Some in-app dropdown lists were not visible or accessible because they were obscured or hidden behind other content. We resolved this issue to ensure that in-app dropdown lists are fully visible and accessible.
Prevent Label Text Wrapping Issues in Firefox. Some in-app labels experienced text wrapping issues when viewed in the Firefox browser. OwnerRez corrected this glitch so that in-app labels are displayed correctly in Firefox.
Prevent PMv2 Tax Expense Creation for Owners Responsible for Paying Taxes. PMv2 tax expenses were incorrectly created and displayed on owner statements for property owners responsible for paying taxes. We fixed this bug to ensure that owners who are configured to pay taxes do not see tax expenses incorrectly deducted from their statements.
Prevent Vrbo Rate Tester Errors. Due to recent changes in authentication requirements made by Vrbo, the OwnerRez Vrbo Channel Rate Tester wasn't working correctly. OwnerRez resolved this issue by adding additional authentication data to ensure the Vrbo Channel Rate Tester functions correctly.