Conduit (formerly HostAI) is a support platform built for guest-focused teams. OwnerRez’s Conduit integration allows you to bring all of your communication channels, all of your knowledge, and all of your people into one AI-powered inbox. Designed based on the practices and processes employed by world-class hospitality teams, we don’t think of Conduit as a “tool”, but as a better “way” to manage and scale hospitality operations.
Steps for integration:
1. Go to https://www.conduit.ai/ and click Sign In.
2. Once logged in, go to the Settings page and click -> Connect PMS.
3. Select OwnerRez.
4. Authorize the Conduit integration.
5. You'll be redirected back to Conduit, where you should click Import to import your listings.
6. After you have imported your listings, you'll see the confirmation of your Conduit integration.
If you have any questions, please email Conduit at: support@conduit.app
What Data is Transmitted:
- Webhooks are used to sync data instantly
- Property data: All listing data from OwnerRez - such as description, amenities, checkin/checkout instructions, etc. - to answer guest questions
- Reservation data: All reservation data - such as guest name, dates, status, etc. - to answer guest questions and send upsells
- Message sending and receiving