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  • Blog

    On Thursday, 2/8, join Adrielle from our Onboarding Team as she discusses the best settings for your Airbnb API integration.

    The session starts at 12:00 pm Eastern, 9:00 am Pacific. It is free to join, but you need to use the sign-up for OwnerRez Focus Session - Airbnb API Settings link (/webinar-focus-session-2-8-2024) to register.

    You can find all of our past and future webinars on our Web...

  • Blog

    Join us live with the Breezeway team on February 22nd at 1 PM Eastern and 10 AM Pacific time!

    Unlock the potential of your business by putting guests at the forefront. Breezeway will guide you through the process of using guest experience as a strategic differentiator. Gain insights, strategies, and practical tips to ensure your guests not only stay but become advocates for your brand.

    The sess...

  • Forums

    ...t that day.  This applies to maintenance days, lawn care, and other servics as well.   

    What is requested is a compound query that allows me to combine into one.   This currently can be done with 2 triggers but unfortunately, we cant compare the trigger results to each other.

    ACTION 

         Occurs  a) event   b) time

         Time  a)  #,    Days,   <Before/After>     <Booking ...> option...

  • Forums

    How do I make my property accept 1 and 2 night rentals from Monday to Thursday Only when we presently have a Min 3 night rental. For 1 and 2 nights is there a way to boost the nightly rate?
  • Forums

    Hi,

    I have 3 properties on Vrbo and have successfully imported calendars from 2 of the 3.  The 3rd one shows valid data in the Excel file, but when I try to import the file, it gives an error message that one of the bookings "overlaps with an existing booking".  But when I look at the 2 bookings, I can't see any overlap...?  Data from both bookings seem correct

    Suggestions?

    Thanks,...

  • Forums

    Wondering if there is anyway to set up for our guests to make more than 2 payments toward a reservation?  This is specifically to see if I can continue to offer the following that I routinely offered to guests (before converting to OR) that want to rebook the vacation week 1 year in the future, upon checking out this year.  We have historically allowed them to make the reservation with a small depo...
  • Forums

    2) Be able to add Custom Instructions to the Credit Card Payment Form.

    We should be able to add custom wording to the instructions that customers see on their credit card form. For example, instructions requesting the guest NOT submit a payment in excess of $4500.00 (as per above situation) or any other such information that the owner wants to provide to the guest.

    In many cases, credit car...

  • Integrations » Door Locks

    OwnerRez directly integrates with Hubitat () to configure compatible door locks paired with Hubitat devices.

    The Hubitat integration is unique because it is not a lock brand but a home automation hub for users with Zigbee or Z-wave devices (low-energy wireless communication protocol). It is ideal for those who do...

  • Integrations » Door Locks

    OwnerRez has a direct integration with igloohome. Users must create a free igloohome account, and download and use the igloohome phone app to set up the locks/devices. You can then go into OwnerRez and set up the lock integration.

    igloohome products are designed to work offline, using their "algoPIN" (

  • Channel Management » Channel Integrations » Google Vacation Rentals

    OwnerRez has partnered with Google Vacation Rentals () (GVR) to provide a powerful channel integration connection between the two systems while benefiting from Google's expanded reach. GVR sends all booking traffic directly to OwnerRez users' websites or landing pages for commission-free bookings.

    First, read the Go...

  • Core Concepts » My Account » Notifications

    ...d want to receive OwnerRez Notifications () on their personal devices without digging through their email inboxes. As of June 19, 2024, now you can!

    Subscribing to push notifications via the OwnerRez Progressive Web App (PWA) () on your mobile devi...

  • Updates & Archives » Email Blast Archive » 2024

    Subject

    New Airbnb Cancellation Policy Changes Body

    Hi [first name]!

    We're writing to inform you about upcoming changes to Airbnb's cancellation policies (

  • Websites » Widgets

    ...ch of widgets with property id's, this is a much easier method.

    For example, with Cardigan, here's how they set up the property public URL's:

    1. Grab the URL:

    2. Put it in the property General Info settings:

    3. When generating the widget code, choose For...

  • Core Concepts » Security Deposits

    ...ult in the renewal of the hold failing for insufficient funds. If that happens, OwnerRez will automatically try again the next day.

    Here's an example:

    * Your rules call for the hold to be placed 2 days prior to arrival
    * Your rules call for the hold to be kept until 5 days after departure
    * You are using a credit card payment processor that only allows holds to be active for 7 days

    You ha...

  • Integrations » Guest Communication

    Absolutely () is dedicated to transforming the vacation rental market by connecting property owners and managers with reliable home service professionals through an intuitive, no-code platform. With a focus on simplicity and efficiency, Get Absolutely makes it easy to manage and coordinate essential services,...

  • Updates & Archives » Email Blast Archive » 2024

    ...name]!

    Hope you are doing well!

    We're reaching out to inform you of a recent update that impacts Damage Protection coverage (

  • Messaging » Template and Trigger Library » Pre-stay Library

    ...s, but you can still dress them up with personalized field codes and light-hearted emojis.

    Here is a quick look at how the above SMS template looks in preview mode:

    Not a fan of emojis? No worries, edit that part out!

    We used the {BADJOPEN} field code to display open adjacent nights both before and after the booking. However, if...

  • Messaging » Template and Trigger Library » Pre-stay Library

    ...them by email, channel, or phone to send a personalized email offering discounted gap nights for their upcoming trip.

    Note: Why can't you use a platform email or proxy email address like "joe.blow.12345@messages.airbnb.com" or "joe.blow.12345@messages.booking.com?" These platform/proxy email addresses aren't real. If you send messages to them, your message will be collected by the channel, stripp...

  • Messaging » Template and Trigger Library » Pre-stay Library

    ...NAME}

    Body:

    Hi {CFIRST},

    Thanks for booking {PDISPNAME}!

    I just noticed that the {BADJOPEN} your reservation is still available.

    Would you like to add additional nights to your reservation for 25% off? If you are interested, please reply to this email.

    Talk to you soon and thanks for choosing {PDISPNAME}!

    {MYFIRST}

    If you're wondering what those field codes do, check out the field code...

  • Integrations » Business Intelligence

    Partner with TechTape () to drive up your revenue performance!

    TechTape is a tech-enabled service, not software. They develop revenue strategies tailored to align with your goals, implement and adjust the strategies based on ever-shifting market conditions, to help you achieve top revenue performance! The...