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Push Notifications

Most vacation rental professionals are often on the move and want to receive OwnerRez alert notifications on their personal devices without digging through their email inboxes. As of June 19, 2024, now you can!

Subscribing to push notifications via the OwnerRez Progressive Web App (PWA) on your mobile device or via browser on Windows or MacOS devices allows you to receive Alerts as push notifications (and you can also keep receiving Email alerts as needed). OwnerRez's Progressive Web App (PWA) must be installed/re-installed on your mobile devices to receive them this way.

Push notifications are notifications that the OwnerRez system sends to you via your subscribed devices. When possible, they will include property names. They are not sent to guests. 

Since Push Notifications is a brand-new feature, we recommend you keep your current Email alerts on. Once push notifications work to your satisfaction and business needs, you can dial back any Email alerts as desired.

What do the push notifications look like?

Here's an example of a new booking push notification on an iPhone. 

Here's an example of a new booking notification on an iPhone.

And here's an example of a new booking push notification on an Android phone.

Example of a new booking push notification on an Android phone.

Below are the steps to enable push notifications for different devices.

Step 1: Delete Current OwnerRez PWA (i.e., Phone Shortcut)

Since OwnerRez recently moved to a new URL, we recommend all users delete their current OwnerRez Progressive Web App (PWA) to remove any redirects in use by an outdated PWA/Shortcut. If you don't currently use a PWA shortcut, skip to Step 2

Step 2: Install/Reinstall the OwnerRez PWA

Installing for the first time, or after you've deleted your current OwnerRez Progressive Web App (PWA), follow the instructions in the Mobile Phones and Tablets support article to install the PWA.

When you first subscribe, all push notifications are defaulted to On. You have the ability to turn them off/on individually as needed.

Step 3: Enroll/Subscribe to Notifications

You don't need to subscribe on all of your devices, only the ones you want to receive push notifications. You can always start with one device and then add others later. Find the device you want to start with below!

NOTE: The "device prompts" presented by your device(s) may vary, depending on the operating system and browser versions installed. The below instructions are a general representation of the steps for each operating system.

Phones

Below are instructions for enabling push notifications on iOS and Android phones.

iOS

Open the OwnerRez shortcut.

Open your OwnerRez app.

Navigate to the Profile dropdown menu > and click on My Alerts.

Open your OwnerRez app, navigate to your Profile dropdown menu > and click on My Alerts.

On the Devices tab, click on Subscribe this device.

On the Devices tab, click on Subscribe to this device.

Select Allow.

Select Allow.

Your subscribed device will now be added and displayed. On this Device tab, you can unsubscribe from notifications for this device. You can also delete this device by clicking on the lower right trash can icon.

Your subscribed device will now be added and displayed. On this Device tab, you can unsubscribe from notifications for this device. You can also delete this device by clicking on the lower right trash can icon.

OwnerRez believes that Apple Watches may also be able to receive notifications.

Android

Open the OwnerRez shortcut.

Open your OwnerRez app.

 

Navigate to the Profile dropdown menu > and click on My Alerts.

Navigate to your Profile dropdown menu > and click on My Alerts.

On the Devices tab, click on Subscribe this device.

On the Devices tab, click on Subscribe to this device.

Select Allow.

Android: Allow app.ownerrez.com to send you notifications.

Your subscribed device will now be added and displayed. On this Device tab, you can unsubscribe from notifications for this device. You can also delete this device by clicking on the lower right trash can icon.

Your subscribed device will now be added and displayed. On this Device tab, you can unsubscribe from notifications for this device. You can also delete this device by clicking on the lower right trash can icon.

Tablets

Below are instructions for enabling push notifications on iPadOS and Android tablets.

iPadOS

Open the OwnerRez shortcut.

Open your OwnerRez app.

 

Navigate to the Profile dropdown menu > and click on My Alerts.

Navigate to your Profile dropdown menu > and click on My Alerts.

On the Devices tab, click on Subscribe this device.

On the Devices tab, click on Subscribe to this device.

Select Allow.

Select Allow.

Your subscribed device will now be added and displayed. On this Device tab, you can unsubscribe from notifications for this device. You can also delete this device by clicking on the lower right trash can icon.

Your subscribed device will now be added and displayed. On this Device tab, you can unsubscribe from notifications for this device.

Android

Open the OwnerRez shortcut.

Open your OwnerRez app.

Navigate to the Profile dropdown menu > and click on My Alerts.

Navigate to your Profile dropdown menu > and click on My Alerts.

On the Devices tab, click on Subscribe this device.

On the Devices tab, click on Subscribe to this device.

Select Allow.

Allow app.ownerrez.com to send you notifications.

Your subscribed device will now be added and displayed. On this Device tab, you can unsubscribe from notifications for this device. You can also delete this device by clicking on the lower right trash can icon.

Your subscribed device will now be added and displayed. On this Device tab, you can unsubscribe from notifications for this device. You can also delete this device by clicking on the lower right trash can icon.

 

Laptops/Desktops

Below are instructions for enabling push notifications on Windows and MacOS devices.

Windows

Navigate to the Profile dropdown menu > and click on My Alerts.

Navigate to your Profile dropdown menu > and click on My Alerts.

On the Devices tab, click on Subscribe this device.

On the Devices tab, click on Subscribe to this device.

Your browser should ask permission to Show notifications. Click Allow.

Windows browser allow app.ownerrez.com to show notifications

Your subscribed device will now be added and displayed. On this Device tab, you can unsubscribe from notifications for this device. You can also delete this device by clicking on the lower right trash can icon.

Your subscribed device will now be added and displayed. On this Device tab, you can unsubscribe from notifications for this device. You can also delete this device by clicking on the lower right trash can icon.

MacOS

Navigate to the Profile dropdown menu > and click on My Alerts.

Navigate to your Profile dropdown menu > and click on My Alerts.

On the Devices tab, click on Subscribe this device.

On the Devices tab, click on Subscribe to this device.

Select Allow.

Safari browser allow app.ownerrez.com to send notifications.

Your subscribed device will now be added and displayed. On this Device tab, you can unsubscribe from notifications for this device. You can also delete this device by clicking on the lower right trash can icon.

Your subscribed device will now be added and displayed. On this Device tab, you can unsubscribe from notifications for this device. You can also delete this device by clicking on the lower right trash can icon.

Configuring Push Notifications

Since Push Notifications is a brand-new feature, we recommend you keep your current Email alerts on. Once push notifications work to your satisfaction and business needs, you can dial back any Email alerts as desired.

Now that you're subscribed on your device(s), here is how you can configure which alerts you want to receive as push notifications.

Go to the Subscriptions tab.

When you first subscribe, all push notifications will be defaulted to On. You can go one-by-one and turn them off/on as needed.

Click OFF on the pill button toggle on any row to switch it to OFF. To turn it on, click ON.

You can do the same in the Email column as desired.

Learn more about alerts in the My Alerts support article.

Troubleshooting/Limitations

Some older operating systems/devices and browsers do not support push notifications. When that is the case, there will be no option to "Subscribe this device," and/or an alert stating that your browser is unsupported or outdated.

Current known browser requirements are:

  • Safari 16.4 or newer