This week's roundup covers Airbnb.org's new disaster response partnership, Hilton's latest apartment-style brand aimed at vacation rentals, social media-driven travel trends, Airbnb's continued push into AI, and a major milestone for Lake.com. Let's dive in.
Airbnb.org announced a new disaster response partnership this week with 211 LA, (
Episode six of Walk 'n Talk: The Business Behind Vacation Rentals () is now available!
Hosted by OwnerRez co-founders Paul Waldschmidt and Chris Hynes, the podcast features honest, behind-the-scenes conversations about growth and what it really looks like to build and scale a software company. Inspired by years of candid discussions, each episode offers a raw look at how...
Subject
You're Already on PMv2. Here's What's Coming Next! Body
Hey [first name]!
Since you're already using PMv2 (the upgraded version of our Property Management module), you're ahead of the curve, and we're excited to officially kick off the full public rollout of PMv2 to all OwnerRez users.
Over the next several weeks, PMv2 will transition from private beta into full general availability...
Subject
SMS Messaging Update: Sending Outside the U.S. and Canada Body
Hi [first name],
Earlier this month, we announced that SMS messaging through OwnerRez had expanded to include additional +1 countries and territories. After going live, we discovered that this expansion cannot continue as planned.
To clarify: OwnerRez SMS has always been limited to phone numbers registered in the U.S. an...
Earlier this month, we announced that SMS messaging through OwnerRez had expanded to include additional +1 countries and territories. After going live, we discovered that this expansion cannot continue as planned.
To clarify: OwnerRez SMS has always been limited to phone numbers registered in the U.S. and Canada. That part has not changed. What we attempted to add was the ability to send SMS to g...
Subject
Still using Converge for payments in OwnerRez? It's time to move on. Body
Hey [first name]!
We are reaching out because you currently use Converge (aka. Elavon, aka. Costco) as your payment processor inside of OwnerRez.
Over time, Converge has become an older, increasingly limited platform that has caused ongoing challenges for both our users and our team. As the payments landscape...
We'll walk through:
* How Rezzy works
* How to train it with FAQs and Directives
* How Tasks and Sentiment Analysis fit into your workflow
* Real-world examples from live accounts
* What's coming later
We'll also have a live Q&A to help answer any questions you have. Register now!
Hostaway recently introduced 1.8% booking fees which shocked the industry. Booking fees are evil, and 1.8% is a large amount of money! OwnerRez has never charged booking fees and never will.
Don't take our word for it. Hundreds of Hostaway users have switched to OwnerRez in the past few years, and they rave about the differences. Here are a couple.
"Hostaway had some bugs and limitations and o...
Inhabit is forcing LiveRez, LMPM, and VRM users to migrate to Streamline. You don't have to follow. Discover a modern, flexible alternative with OwnerRez.
OwnerRez is a platform built for independence, not lock-in. This isn't the first time a platform has been shut down. If they're forcing you now, what happens again in a year or two? We don't lock you into one way of doing business. Your data an...
Walk 'n Talk: The Business Behind Vacation Rentals pulls back the curtain on what it really takes to build, scale, and run a successful company in the vacation rental industry.
Hosted by Paul and Chris, co-founders of OwnerRez, the show is inspired by their long-standing ritual: taking weekly walks together to think through problems, debate ideas, and talk candidly about the business. These walki...
Fed up with surprise fees and glitchy software? Hostaway's surprise 1.8 percent booking fee shocked the industry and is hurting operators. Switch to the #1-rated vacation rental software in the industry. The number of Hostaway users switching to OwnerRez keeps growing, and it's no surprise why.
Compare our features (#features) , support (#support) , and cost (#cost) to theirs.
See what in...
Most vacation rental websites have a conversion rate of 0.4%. That's not good enough.
In this live session designed exclusively for OwnerRez users, we'll show you why most direct booking websites are broken and exactly how to fix yours in under 30 minutes.
You'll learn how to:
* Spot the three biggest things killing your conversions (and fix them fast)
* Use the Boostly Framework to get up t...
Hi folks,
I’ve been using Ownerrez and Hospitable in parallel for about 3 years now, and this feature is one of the most handy ones I’ve found. I believe Ownerrez should implement it.
Having a preview of the guest’s profile picture, which means seeing the guest’s photo before they book when they don’t have previous reviews, has allowed me to avoid many issues with unwanted guests. I know th...
TL;DR
Custom fields are great to have, and in their current state, offer very little value. There have been a considerable number of mentions of custom fields that have gone unanswered.
CONTEXT
I've reviewed SO many feature requests and various forum posts surrounding custom fields. Many, if not most, of these have gone with little notice or comment from the OR team or from other...
Our platform is built to handle complex business setups, allowing you to link separate payment methods, channels, and financial systems for each of your properties or business entities.
One of the most frequent questions we hear is, "Can I have multiple accounts?" Whether it's "Can I have a Vrbo account for each owner?" or "Can I manage different Stripe accounts for my various LLCs?" — these are...
a trigger for messages/templates to be sent on certain days of the week would be very helpful. eg. If guest reservation includes X day(s) of the week, send out Y template.
I messaged OR support about this and they said there was a workaround here:
Honestly though, this seems like a very labor intensive workaround that is prone...
