As we wrap up another big year, we're excited to share a snapshot of what 2025 looked like at OwnerRez.
From conferences around the world and major engineering milestones to millions of Rezzy interactions and countless hours spent supporting our customers, 2025 was a year defined by growth, momentum, and impact. This infographic highlights just some of the numbers behind the work our team put in...
This article provides a list of common questions and answers for the Houfy () channel integration that are not covered elsewhere. This article assumes you have already connected the Houfy channel integration () to OwnerRez.
* Adding a new listing to Houfy fr...
When you start a hosted website, we give you a test location on our hosted OwnerRez domain. When you're ready to go live, you'll link up your own domain name to the OwnerRez servers and from then on the hosted website will "live" at your domain and typing in that domain will take you directly to your OwnerRez hosted website.
We'll also generate an HTTPS secured certificate and apply it for you at...
I’d like to suggest a future enhancement related to communication visibility. There are times when it’s important for us to see all emails associated with a specific property and the exact order in which they are sent. Right now, I’m not aware of a simple way to view this in one place.
It would be extremely helpful if we could click on a property and see a complete communication workflow that...
Hello!
Does anyone know if there’s a way to customise the colour of the blue ‘price’ box that appears once you’ve added dates to the BOOK NOW box please?
If it can be achieved with CSS, I’d dearly love to know the code please, as nothing I’ve tried has worked! I’m on an external website (Squarespace).
I also wonder if it’s possible to remove the ‘see details’ drop down in this same bo...
Hello!
Does anyone know if there’s a way to customise the colour of the blue ‘price’ box that appears once you’ve added dates to the BOOK NOW box please?
If it can be achieved with CSS, I’d dearly love to know the code please. I’m on an external website (Squarespace).
I also wonder if it’s possible to remove the ‘see details’ drop down in this same box, as it doesn’t really add anythin...
Can you clarify what you mean by "Enable prorated expense category columns in PM statement views"?
That option has been there in Owner Statement views for a long time... however there is no way to create/save custom PM statement views so I'm confused what this is referring to. It's not even an option in the settings for creating an individual PM statement:
Can you clarify what you mean by "Enable prorated expense category columns in PM statement views"?
That option has been there in Owner Statement views for a long time... however there is no way to create/save custom PM statement views so I'm confused what this is referring to. It's not even an option in the settings for creating an individual PM statement:
Thanks, Anne. To my knowledge, "Include bookings that arrive by the statement date and prorate amount if departure is after statement date" has always been an option on the PM Statement. Are you saying that selection now also prorates the expenses not just the booking revenue? As in ALL expenses? (Pro-rating a cleaning fee, for instance, is not super helpful. Just the commission.)
It's not sup...
Hi Nicole,
Rather than having a specific vote threshold, we use votes to help us understand where there's the strongest demand across all requests in the forum. I want to acknowledge that while this isn't a bug requiring an immediate fix, it's absolutely a valid Feature Request.
We do have plans for enhancements to Hosted Sites in 2026, and I've shared your feedback with the rest of our Pro...
Hey Shannon,
We have the Trigger Forecast (/support/articles/triggers-setup-configuration#forecast) that can be filtered by property, but it will show you messages set to fire for individual bookings and does not show System Messages.
Alternatively, you can filter (by property) and sort your Triggers grid to see what is scheduled to fire when at that property (just click the Description c...
Hi Maartje,
It's super helpful when Rezzy can respond in the guest's native language, but you've got to be able to know what she said without having to copy / paste into a third party translation app! We definitely have plans to add translation options in the inbox in the near future.
Sounds like what you're asking for though is a bit more granular in that you'd like to tell Rezzy what lang...
Bri's option works, however it would show a list of all Properties. If you did need it Property by Property you would have to do further filtering.
I think an even better report to run would be the Booking Summary Report.
This can be run for different periods and set to give a count by Departure date across all listings and give you individua...
Hello Bri.
Thank you. As a dedicated anarchist/zagger/go-against-the-flow type, I have a massive aversion to Facebook, who have been proven to do what they do only so they can assimilate, mine and sell data on all of us.
That’s one of the reasons I appreciate these OR forums so much. I’ll go anywhere for a good discussion, as long as it’s not Facebook! 😁
