Episode seven of Walk 'n Talk: The Business Behind Vacation Rentals () podcast is live!
Inspired by their weekly walks, Paul Waldschmidt and Chris Hynes, co-founders of OwnerRez, created the Walk 'n Talk podcast to give everyone a peek into the challenging conversations that have shaped OwnerRez over the years. Whether you're a host, manager, entrepreneur, or just curiou...
We all want bookings - but how does a guest get there?
* Inquiry (#Inquiry)
* Mark as Spam (#inquiry-spam)
* Unavailable Dates (#inquiry-unavailable)
* Quote (#Quote)
* Filter Quotes (#filter-quotes)
* Booking (#Booking)
* Instant Bookings (#instant-bookings)
* Booking Information (#booking-information)
* Listing Sites and Masked Inquiries (#listing-sites-masked-i...
New Features
* Add new Quality Center dashboard for property metrics and includes Reviews, Listing Quality Analyzer (LQA), and, if Rezzy-AI is enabled, Guest Sentiment
Enhancements
* Allows hosts to select automatic Avalara transaction synchronization day of the month (1-9)
Design
* Improve Ask Rezzy support chat on mobile
Bug Fixes
* Ensure YouTube Shorts for Hosted Website photos...
While the Rates Calendar () lets you set Minimum, Maximum Nights, and Changeover Rules, that's not all. Review our Property Rules Overview () support article to make sure you've configured all your property rules.
Also, check out our Navigate the Rates Calendar (
Disabling a channel integration allows you to stop taking bookings on that listing channel (e.g., Airbnb, Booking.com, Vrbo, etc.) while maintaining your property information in OwnerRez. In this support article, we will review how to disable or delist a channel integration.
Before considering disabling your property in OwnerRez (
Accurate guest contact information (e.g., names, addresses, phone numbers, and email addresses) ensures seamless communication, reduces booking errors, and enables timely updates — supporting smooth operations and repeat business. This support article details how to edit guest contact information.
* Bookings (#bookings)
* Quotes (#quotes) Bookings
In the specific Booking Overview, in the...
CookinGenie () is a platform that connects personal chefs with guests seeking unique, personalized dining experiences. It enables guests to book chefs for anything from a taco night to 5-course French menu directly through the platform. Our chefs take care of everything –...
On January 5th, 2026 we sent an email to our customers that currently have Converge as a payment processor in OwnerRez. Many have written back in our posted on other forums across the internet with questions and concerns. I wanted to take a minute to explain a bit further why the decision has been made to deprecate Converge as a Payment Processor in OwnerRez.
Converge Deprecation Update
Conver...
I’d like to propose a workflow improvement that would significantly streamline daily operations for OwnerRez users—especially those managing multiple properties, automations, and guest-specific workflows.
The Idea (Simple but Powerful)
Add a “Tasks” button or hyperlink directly within the reservation interface that allows users to:
*
View all tasks already associated with that rese...
Hi everyone,
First, I want to say that I truly love OwnerRez and rely on it heavily for my business. We manage a high volume of bookings, and OwnerRez has been a huge part of keeping everything organized.
That said, I’m really struggling with the recent changes to the Booking Overview page, and I’m curious if other users are experiencing the same challenges.
What’s been difficult:...
That's good to hear. Can anything be done about making ORez pull data faster so you can have two way conversation with guests via ORez? It's a bit of an Earth to Mars delay at present.by Piers C (/forums/users/347479492) – Feb 22, 2026 5:41 PM (UTC)
The vast majority of the time, the delay between Airbnb and OwnerRez is only a few seconds, so chatting with Airbnb guests is very normal and the...
Certified Advisors are experienced OwnerRez users who have demonstrated an in-depth understanding of the platform. They have successfully completed an official certification process, including rigorous testing by OwnerRez. Backed by our endorsement, Certified Advisors often provide professional services to help other users maximize their success.
Below you can find a list of our approved certifie...
All of the items that were in the old Yellow header have been tucked under the vertical 3-dots menu in the top right of the header by the ORB... booking number. by Shawn H (/forums/users/347409523) – Feb 18, 2026 9:24 PM (UTC)
Thanks Shawn! That's good to know too. But it's still two clicks where it used to be one. Any chance that this Communications History could replace the 'Messages' secti...
