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  • Core Concepts » Damage Protection

    ...the pins is damaged, and the shelf is no longer usable."

    Why: Claims are for accidental damage. Over-explaining or guessing motives can make guest damage appear intentional, which isn't covered.

    2. Provide an actual invoice ✅ Include a receipt or invoice for the real repair or replacement cost.

    * If a handyman fixed it, include their invoice.
    * If you replaced the item, include the purchase...

  • Updates & Archives » Email Blast Archive » 2025

    ...We're rolling out an important update to Property Management statements that will make booking-related math clearer, more consistent, and easier to reconcile.

    This update will roll out on November 20th. We're notifying all PM v2 users so you can expect the improvement before your November statements go out. What's Changing

    Going forward, booking expenses are always included in the booking amou...

  • Integrations » Automation

    ...n

    1. Sign in to your CIBO portal. Don't have a CIBO login yet? Send an email to info@cibosolutions.com and we'll provide you with one.

    2. On the left menu bar, click Admin Settings.

    3. Click Integrations.

    4. Cl...

  • Pages

    ...ht and shinny but you just keep going round in circles with a mirage of some thing special. Finally when you get off you realize you have been ripped off and sick in the stomach." Vinayak M. (August 2023) ()

    "We've migrated all of our data from Track, updated our website to use the OwnerRez widgets, pushed our properties to AirBNB throu...

  • Pages

    Why pay more for software that doesn't deliver on the basics? Switch to the #1-rated vacation rental software in the industry, with 20+ direct channel partnerships. Hundreds of customers have already moved from Smoobu to OwnerRez, and it's easy to see why.

    Compare our features (#features) , support (#support) , and cost (#cost) to theirs.

    See what independent review boards (#rating-boards)...

  • Pages

    Why settle for laggy software and underwhelming support? Switch to the #1-rated vacation rental software in the industry, with 20+ lightning fast direct channel partnerships. Hundreds of property managers have already moved from Hostfully to OwnerRez, and it's easy to see why.

    Compare our features (#features) , support (#support) , and cost (#cost) to theirs.

    See what independent review bo...

  • Pages

    ...d they rave about the differences. Here are some examples.

    "Hostaway had some bugs and limitations and over complications on the money collection and quote to guests etc." Julia on Capterra (April 2022) ()

    "To be honest, I had that day to implement and I had a call with Hostaway and they blew off the call, so I signed up fo...