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Hey Jordan,

Google Vacation Rentals is not necessarily the issue. Your listing does market your direct book website to a broad audience. That's good and bad. Bad because scammers look for properties to vacation where they can check in at the last minute, using stolen credit cards. By the time the credit card is reported stolen and a chargeback is filed, they have enjoyed your place and are long...

We don't have an example page yet, but that's a great idea. Here's a list with a few examples of various types of hosting, from custom coded, to ASP.NET, to WordPress, to Webchalet...

Large/property manager companies:

Medium size operations:

Small on...

Correct -- I'm currently on version 21 of the Zap (Lord have mercy!) and that's the one that's published and in use. 

In case it helps you dig into it as well, the Zapier support reply did state this as to that number that appears to be a Guest ID in the error I receive:

--

"I can explain the guest ID that you're seeing. Every step in a Zap has a unique ID number. So the number 18173896...

Hey Joel -- 

Since I shared my previous Zap links, here's an update. I consolidated things into one Zap (combining those actions as you described them): 

Create contact in OpenPhone with when booking created in OwnerRez » ()

It's still not 100% correct, as something with the Guest Lookup continues to error out (though it...

Right now, our new Custom Cancellation Policy allows you to set up your own custom policy for when guests get refunds and how much. You can also choose to use your custom policy for VRBO guests, if you're using our API connection with them.

However, if you set a custom cancellation policy for a given property, that's what's...

I'm looking for a way to verify a guest's identity that doesn't require me to physically (or electronically) maintain a copy of their credit card or driver's license.

I'm uncomfortable maintaining such guest personal infomation because of potential ramifications should that data be compromised. In the state of Colorado where my units are located, there is legislation addressing this (see link bel...

I'm still testing it out on 2 of my 8 properties, but it's been a weird channel for me.

I use Payments By Booking (I guess I could try to call them and convince them to let me run payments myself, but eh). One nice thing: they don't seem to pass along any kind of credit card transaction fee, so that's an extra ~3% I earn.

I was optimistic, because in my market, there are many hundreds of condos o...

OwnerRez is working, now, with Booking.com (BDC) to create a more robust API. It's my understanding that the messaging will be released first and listing content sync later:

1. I have to create a convoluted 95% listing in BDC anyway. They import pics from Airbnb! When I asked why there was no answer but a complained that the pics from Airbnb were low resolution! So why import from Airbnb in the...

@Lydia B - I know that minimum nights do get pushed, and technically that means OR gives you the ability to assign a value (min nights) to each date, and then push that value to VRBO.

I've tested only with VRBO and that works.

As to how VRBO handles the min nights I'm not certain. I've read in forums people who complain that their algorithm is flawed, and that you can get into odd situations whe...