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  • Integrations » Insurance

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    InsuraGuest offers OwnerRez clients the ability to purchase primary no-fault medical and property insurance that covers medical accidents, theft, or property damage which may occur from operating your vacation rental business.

    What makes us InsuraGuest different?...

  • Core Concepts » Properties » Rules

    ...ooking that fills the entire gap with a minimum of 3 nights, then the minimum during that 5 night gap would be set to 5 nights. If there was a 3 night gap, the minimum would be set to 3 nights. And a 2 night gap would not be bookable as the minimum in gaps was 3 nights.

    Use this minimum instead: This will replace the minimum nights with the minimum you set. Using the example above, if you configu...

  • Integrations » Other

    The Right to Rent Collaborative () is a community of property managers working together to protect vacation rental homeowners' right to rent. With the Right to Rent Program, you can collect a nominal $2 per reservation from your guests and automatically donate it to Right to Rent monthly. The enrollment pr...

  • Messaging » Template and Trigger Library » Mid-stay Library

    ...e through Vrbo, to begin with, so that our system knows how to deliver your response back to the correct Vrbo thread.

    Note: Why can't you use a platform email or proxy email address like "joe.blow.12345@messages.airbnb.com" or "joe.blow.12345@messages.booking.com?" These platform/proxy email addresses aren't real. If you send messages to them, your message will be collected by the channel, stripp...

  • Messaging » Template and Trigger Library » Mid-stay Library

    ...ld-codes) support article or use the "Preview" button on the booking to take a live look.

    Here's a quick preview of what the above email message looks like:

    Notice how clean and personalized the content is. The subject line is dynamic to the booking by including the {CFIRST} guest's first name and the property name {PDISPNAME} fie...

  • Messaging » Template and Trigger Library » Mid-stay Library

    ...hrough Airbnb to begin with, so that our system knows how to deliver your response back to the correct Airbnb thread.

    Note: Why can't you use a platform email or proxy email address like "joe.blow.12345@messages.airbnb.com" or "joe.blow.12345@messages.booking.com?" These platform/proxy email addresses aren't real. If you send messages to them, your message will be collected by the channel, stripp...

  • Messaging » Template and Trigger Library » Cleaner Library

    ...ld-codes) support article or use the "Preview" button on the booking to take a live look.

    Here's a quick preview of what the above email message looks like:

    Notice how clean and personalized the content is. The subject line is dynamic to the booking by including the {PDISPNAME} field code. In other words, it looks like a hand-writ...

  • Core Concepts » My Account » Notifications

    ...d want to receive OwnerRez Notifications () on their personal devices without digging through their email inboxes. As of June 19, 2024, now you can!

    Subscribing to push notifications via the OwnerRez Progressive Web App (PWA) () on your mobile devi...

  • Channel Management » Channel Integrations » Google Vacation Rentals

    OwnerRez has partnered with Google Vacation Rentals () (GVR) to provide a powerful channel integration connection between the two systems while benefiting from Google's expanded reach. GVR sends all booking traffic directly to OwnerRez users' websites or landing pages for commission-free bookings.

    First, read the Go...

  • Updates & Archives » Email Blast Archive » 2025

    ...ooms will result in multiple damage protection policies. The number of policies will be equal to the number of mutually blocked properties.

    For example:

    If Property 1 has 5 bedrooms, and Property 2 has 6 bedrooms, Property 3 (the combination of Property 1 and Property 2) would have 11 bedrooms. Bookings at Property 3 will be billed for two policies - one for Property 1 and one for Property 2....

  • Forums

    I am disappointed finding-out from OR support that the V2 of the OR API does not support filtering searches by accommodation capacity nor categories nor amount of bedrooms.

    i've been with OR for 2 years and since the very begining asked about eventual ETA for improvement of widgets, namely for handling different languages. I was told at that time that it was in the pipeline and using a very comm...

  • Reviews

    Nirvana! I honestly was so relieved the day we went live with 43 listings. The support, functionality of the software, the website .. all above an beyond. I literally lost 2 years of my life with GUESTY trying to make their solution work.

    We spent 2 PAINFUL years trying to make the MYVR to GUESTY transition work until we finally found OwnerRez and transitioned in 2 months with their amazing suppo...

  • Blog

    ...e been asking for and that's the ability to create a custom URL that redirects to a page outside of your website. You might want to create a dummy URL on your site (like ) to give out in mailings and look professional, but you want that to redirect to a completely different website. You can now do this. Go to the same Redirects tab in your website setting...
  • Forums

    Chiming in here because I'm also trying to figure out pet fees on OR. In Airbnb you can charge PER pet. So I would charge $50/pet/stay up to 2 pets. i.e. Bring 2 pets and you are charged $100 for the stay.

    In OR it LOOKS like you can charge per pet. But when you set it up to be $50/pet/stay it only pushes one charge to Airbnb - i.e. Bring 2 pets and you are only charged one charge of $50 for an...

  • Forums

    ...sitor to site from a Smokies Common Widget referral, I thought that dates /guests will be prepopulated in widget on my page? Example:
    1. person searches smokymountaincabinsbyowner.com and enters Oct 2 - 9 , 2021 and 8 adults in the search widget;
    2. properties with matching availability are shown
    3. Guests selects my property (Appalachian Escape) and clicks on it.
    4. Guest is taken to MY websit...
  • Forums

    I am trying to set up Mid-Term stays 21-28 days. I would like to have 2 different security deposits set up. Currently I have a security deposit set up for all stays regardless of length at $400.00/stay, but I would like to have a secondary security deposit between $1,500-$2,000/ stay with a separate booking criteria that triggers it if someone books a mid-term stay of 21-28 nights?

    #1 can this...

  • Forums

    This is happening because you have a min weekend nights = 2 rule set on the property. Since the nights in question are all weekend nights, and since the season doesn't have a min weekend nights setting, that 2 minimum is overriding.

    My suggestion would be to clear the min weekend nights rule on the property. If it's the same as min nights, you don't need it -- you only need that when it's differen...

  • Forums

    Thanks... I found that.. My situation is we charge $75 for the 1 or 2. We lock one bed and one bath for only 2 guests and open it for 3 or 4 guests. How would i configure $75 no matter if its one or 2 guests?
  • Forums

    Select $75 per night with no multiplier. Then down below in the Booking Criteria, select if Number of Guests is greater than 2. This will target any booking that has more than 2 guests and add a flat $75/night fee regardless of who many over 2 they have.

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  • Forums

    I have all those things: website(2 of them), Facebook pages with integrated booking tabs, I am listed all over the place including homeescape and tripz (latter 2 for free). While my own site provided fair number of bookings, it is still not a full replacement of big sites. Also facebook is quite a big disappointment - I got maybe 3 bookings total between my 2 cabins. one was a prior guest finding...