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I am trying to set up Mid-Term stays 21-28 days. I would like to have 2 different security deposits set up. Currently I have a security deposit set up for all stays regardless of length at $400.00/stay, but I would like to have a secondary security deposit between $1,500-$2,000/ stay with a separate booking criteria that triggers it if someone books a mid-term stay of 21-28 nights?

#1 can this...

...r lock charge (note: you need to add this to the overall Pricing page).

I have parent/child listings where each child has a lock and, of course. the parent has all the "children".

I also have 2 scenarios where the same home is represented by 2 different listings (2 configurations). 

Before considering switching from RemoteLock I want to be sure that these will be handled correctly and w...

Chiming in here because I'm also trying to figure out pet fees on OR. In Airbnb you can charge PER pet. So I would charge $50/pet/stay up to 2 pets. i.e. Bring 2 pets and you are charged $100 for the stay.

In OR it LOOKS like you can charge per pet. But when you set it up to be $50/pet/stay it only pushes one charge to Airbnb - i.e. Bring 2 pets and you are only charged one charge of $50 for an...

especially with the (also unnecessary) ~2-minute delay OR engages in when sending emails via their Postmark ESP (they appear to use a batch process that runs every ~1-2 minutes instead of sending messages in real-time, which Postmark should support AFAIK).

Because of the volume of data we process, we can't connect to data partners in real time. Doing that would cause negative domino affects depen...

Hello there,

Case 1: It's common practice to combine two or more units and present it as one unit on listing sites, since some people search accommodation for large groups.

Case 2: It's common practice that hosts who rent bedrooms of a unit also list the unit as one whole listing in addition to bedrooms on listing sites.

Currently OR doesn't support the necessary configuration to be able...

This is happening because you have a min weekend nights = 2 rule set on the property. Since the nights in question are all weekend nights, and since the season doesn't have a min weekend nights setting, that 2 minimum is overriding.

My suggestion would be to clear the min weekend nights rule on the property. If it's the same as min nights, you don't need it -- you only need that when it's differen...

Select $75 per night with no multiplier. Then down below in the Booking Criteria, select if Number of Guests is greater than 2. This will target any booking that has more than 2 guests and add a flat $75/night fee regardless of who many over 2 they have.

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...should choose "Everything but Airbnb" in the Listing Sites criteria.

What should we do for those locations where VRBO and/or Airbnb collect & remit only a portion of the required taxes? In the other 2 locations of our properties those sites both collect & remit all BUT 2% of the required taxes.

Do I need to create a separate 2% tax in OR, associate it with the particular properties in those loca...

Update. Spoke to the rep. $15 is not a gateway change, he calls it "credit card" charge. so them advertising 2.59% + 10c is not really a 2.59% once you figure in $15 monthly charge. perhaps would make sense to switch for those who have higher amounts than me. In my case at this point not worth switching over $49 or so dollars a year.

so whomever is interested:
$2.59 + 10c per transaction
Plus $15...

...nb conversations.

We have some airbnb bookings where when you click on the conversations tab it shows nothing. However ownerrez has got those messages in the CRM inbox, but appears to have created 2 guest files for one person.

So you see say...
'Joe'
then another record for
'Joe Bloggs'

The booking is in Joe Bloggs name but it doesn't realise that the 'Joe' guest is the same person and...

Yep, that's how we started with OR back in the day, actually -- a couple of us got vacation rentals back in 2009 and being developers figured we'd put together some software. Back then there wasn't much at all.

Some answers:

1, 2) All of those steps would remain in VRBO. What happens in OR is:
- centralized calendar (via 2 way iCal sync)
- pull in guest contact info, party size, charges, payments...