Why everyone chooses OwnerRez over Jurny
Tired of using trendy and expensive software that doesn't deliver? Switch to the #1-rated vacation rental software in the industry. Hundreds of customers have already moved from Jurny to OwnerRez and it's easy to see why.
Compare our features, support, and cost to theirs.
See what independent review boards say about OwnerRez versus Jurny.
What Customers Are Saying
Don’t just take our word for it. Countless users continue to leave Jurny every month in search of a more reliable, fully developed solution. Here's what real, independent reviewers say about their Jurny experience.
"RUN!!! Promise the moon and can't even deliver the sky"
"Horrible experience! Wasted a lot of time and resources and ended up having to drop them...they way over promised and have ALOT of bugs and integrations to work out."
"Glitchy software, Stay Away from this company!"
Looks good but doesn't deliver what they promise, nothing works as it suppose to work. Internal Server Error will become the usual message every time you use their software; you will have to go through support for every single little thing you need to get done.
"Complete shambles and a scam"
Jurny only caused our business financial loses and issues...this system is still being developed and huge majority of critical functions were not operational for the 6 months we were with them. After over 150 emails exchanged with the team trying to work with their system failures we decided to leave and go to market leader (who is cheaper and way better).
Feature Comparison
OwnerRez was built from the ground up to serve power users, providing advanced features and flexibility. Jurny leans heavily on third-party tools and offers limited visibility into core features.
| Feature | OwnerRez | Jurny |
|---|---|---|
| Channel Manager - Size of Network | Many dozens, including all the top vacation rental OTAs and an extensive network of regional listing sites | Small handful via API, the rest via a 3rd party connection with Rentals United. |
| Channel Manager - Connection Style | Direct partnerships, built entirely in-house, lightning fast and deeply invested in | Only a few direct partnerships, the rest require a 3rd party connection with Rentals United. |
| Channel Manager - Awards and Accolades | Multi-year awards for Elite and Preferred Plus. These are awards given by Airbnb and VRBO to only their top partners. | Not named a preferred or preferred plus partner with Airbnb. Also not included on Vrbo's list of "Elite" partners. |
| Channel Manager - Google Vacation Rentals | Yes | Yes, but only through a third-party |
| Channel Manager - Internal API for smaller OTAs | Yes, providing direct access to Hopper, Houfy, GetAwayGoGo, Whimstay, FloridaRentals, HomeToGo and many more regional listing sites. | Only through a third-party |
| Direct Booking Website | Yes | Yes |
| Direct Booking Website - Design | Yes, multiple templates, can 100% customize after selecting | No information provided |
| Direct Booking Website - SEO | Highly optimized for SEO, built on years of industry experience | No information provided |
| Direct Booking Website - Responsive (mobile, tablet, desktop sizes) | Yes, looks beautiful at every screen size | No information provided |
| Direct Booking Website - WordPress options | Yes, use our plugin to create your own custom experience | No information provided |
| Direct Booking Website - WordPress designers/builders | Yes, network of recommended experts | No information provided |
| Direct Booking Website - Custom options | Yes, API access for custom website builders | No information provided |
| Direct Booking Website - Custom designers/builders | Yes, network of recommended experts | No information provided |
| Accounting | Rich accounting tools with full invoicing, payments, refunds and balance management | Yes |
| Accounting - Deposit syncing | Yes, for Airbnb and Stripe, full "to the penny" detail including fees and adjustments | Yes |
| Accounting - Payment processing | 20+ processors and gateways | Limited, only a few options |
| Accounting - Guest forms, custom scenarios | Hosted forms for payments, security deposits, insurance and other things, even if you don't have a website | Not listed |
| Accounting - QuickBooks direct integration | Yes | Only available via Zapier which is a less reliable connection. |
| Built-In Renter Agreements | Yes, fully hosted and free for all users | Not listed |
| Messaging | Yes, sophisticated triggers, unified inbox | Yes |
| Other Integrations | 100+ certified partners and integrations (Everyone loves to build apps for OwnerRez! ❤) |
Only a handful listed |
| Automation | Powerful automation tools that streamline messaging, tasks, door codes, security deposits, rental agreements, and more. | Some, but many key features are not advertised and it's unclear what is included. |
| AI | Rezzy AI automatically reads incoming guest messages, suggests intelligent responses, and flags important tasks so you stay one step ahead without lifting a finger. | Yes |
Support Comparison
While Jurny charges $500 for onboarding with no phone support, OwnerRez offers a free 1-on-1 video setup call, ensuring you get personalized help right from the start. Plus, at OwnerRez, every member of our Customer Support department is trained in our core principles, like "create happiness" and "one touch solve," so you get fast, thoughtful help from real experts.
| Feature | OwnerRez | Jurny |
|---|---|---|
| Onboarding | Free 1-on-1 video setup call with your own Onboarding specialist, dedicated personal setup time | Onboarding is $500. There is a free version of onboarding, but there is a waitlist, and it does not include any dedicated support. |
| Switching Over | Special ProConnect and ProTransfer programs to move your data from Jurny (or another PMS) on your behalf | There is onboarding help available for $500, but it's not clear what that includes or if they can transfer past data. |
| Phone Support | Yes! Dedicated Engagement specialists, on the phone, at a time of your choosing | No |
| Helpdesk (tickets/email) | 1-2 day average response time, detailed "one touch solve" answers | Yes |
| Support Center Articles | Thousands of articles, detailed walk-throughs, built and managed in-house | Lightweight articles |
| Support Center Videos | 75+ walk-through videos | Limited |
| User Feedback / Requests | Active "Feature Request" forum, built and managed in-house, monitored weekly by planning and engineering teams | Yes, but it's unclear how to participate and offer suggestions. |
| Community / Forum | Active internal forum built and managed in-house, monitored and responded to daily by Helpdesk team. Also active in other community forums hosted elsewhere. | Yes |
| In-Person Engagement | We attend many conferences per year and talk to our users directly about what they like and dislike. We also sponsor small user hangouts and other regional events. | Not advertised |
Cost Comparison
Jurny’s pricing is a bit of a maze. While their Plus Plan is advertised as starting at $49 per month, their pricing page doesn’t reveal that there’s a $200 monthly minimum. At OwnerRez, we believe in transparency, with pricing starting as low as $40 per month with no hidden fees. What you see is what you get—no surprises, no gimmicks, just honest pricing designed to fit your business.
| Feature | OwnerRez | Jurny |
|---|---|---|
| Booking Commission/Fee | Free! Booking commissions are evil, and we've maintained a hard stance on this for years. | Same as OwnerRez |
| Base Monthly Price for Homeowner (1–5 properties) | $40 – $88 | $49 – $245 for their Plus Plan. There is also a $200 monthly minimum that is NOT disclosed on their pricing page. |
| Base Monthly Price for Small PM (6–20 properties) | $96 – $196 | $294 – $980 for their Plus Plan. There is also a $200 monthly minimum that is NOT disclosed on their pricing page. |
| Base Monthly Price for Medium PM (21–50 properties) | $202 – $374 | $1,029 – $2,450 for their Plus Plan. There is also a $200 monthly minimum that is NOT disclosed on their pricing page. |
| Base Monthly Price for Large PM (51–100 properties) | $378 – $573 | $2,499 – $4,900 for their Plus Plan. There is also a $200 monthly minimum that is NOT disclosed on their pricing page. |
| Base Monthly Price for Very Large PM (101–500 properties) | $576 – $1,472 | $4,949 – $24,500 for their Plus Plan. There is also a $200 monthly minimum that is NOT disclosed on their pricing page. |
The Independent Review Boards Agree
Every independent review board (Gartner Digital, Capterra, SoftwareAdvice) rates OwnerRez significantly higher than Jurny. Let's take a look at the charts!
The following chart shows vacation rental software products with the highest value-for-money and functionality ratings based on Capterra's vacation rental analysis. Products are arranged in increasing order of their value-for-money rating (bottom to top) and functionality rating (left to right). OwnerRez is at the top. Jurny didn't even make the list.
SoftwareAdvice.com interviews real software users to highlight North America's top-rated vacation rental software products. The following chart shows OwnerRez as a leader in customer satisfaction and right near the top of usability, earning one of the top overall positions in vacation rental software. Jurny is closer to the bottom in both categories.
Over at GetApp, OwnerRez received one of the highest ranks among all vacation rental software products. Each score is based on 5 key criteria, worth up to 20 points. The maximum total score is 100. The following chart shows the score OwnerRez received (95 out of 100). Jurny received (83 out of 100).
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Make the switch nowWhat our customers are saying
OwnerRez is the world's most powerful vacation rental management platform and
the foundation that homeowners and PMs rely on.
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Rated 5.0 out of 5 based on 329 reviews