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  • Blog

    ...Casago's acquisition of Vacasa to anti-tourism protests in Europe and regulatory crackdowns across North America. Let's dive into the top stories shaping short-term rentals right now.

    Airbnb's Q1 2025 earnings revealed a 6% year-over-year revenue increase () to $2.27 billion, surpassing expectations. However, the...

  • Blog

    May 2025 brought powerful new automation capabilities, including six new Trigger and Tag automations, Google Ads and Tag Manager support, two new Gap Night field codes, and more exciting updates.

    * New Features (#new-features)

    * Trigger & Tag Conditions Expanded for New Automations (#new-conditions)
    * Google Ads and Tag Manager (#google-ads-tags)
    * Gap Night Field Codes (#gap-night)...

  • Blog

    ...ces. Here are this week's top headlines shaping the short-term rental landscape.

    The U.S. travel sector is showing signs of a slowdown as economic pressures mount. Expedia's Q1 revenue came in at $2.98 billion () , below expectations, triggering a 9.2% drop in its stock price, largely d...

  • OwnerRez APIs » API for Channel Integration

    ...the advertiserExternalId:

    Here is a screenshot showing the listingExternalId and unitExternalId:

    Requests

    You also must send a User-Agent header identifying yourself which should contain your app name, for example: User-Agent: My Awesome App/1.0.

    For example, given...

  • OwnerRez APIs » API for Channel Integration

    ...t>
    <listingExternalId>orp5b348ax</listingExternalId>
    <unitExternalId>orp5b348ax</unitExternalId>
    <lodgingRate>
    <currency>USD</currency>
    <discounts>
    <flatAmountDiscounts>
    <discount>
    <externalId>ORSUR102514113</externalId>
    <name>Test Discount 1</name>
    <mode>Optional</mode>
    <amount>5.0000</amount>
    <appliesPerStay/>
    </discount>
    </flatAmountDiscounts>
    <percentOfRentDiscounts>
    <discount>
    <externalId>ORS...
  • Channel Management » Channel Integrations » Airbnb

    ...d above (#surcharges) .

    Additional Airbnb guest fees are clearly displayed as a separate line item in OwnerRez on the individual Booking Charges tab.

    With the exception of canceled bookings, these additional or extra Airbnb guest fees will only be displayed on active Airbnb channel-connected accounts for bookings arriving on or after...

  • Integrations » Door Locks

    Jervis Systems () is a smart access and automation platform that allows property owners and managers to automate their short-term rentals, vacation homes, and boutique hotels from anywhere in the world. Create five-star guest experiences while avoiding the technical hassle and headache of managing multiple a...

  • Getting Started » The Basics

    ...40.00, which covers 1 property, whether active or disabled.

    Here is the full pricing table that is used to calculate invoices:

    Monthly Fee Calculated
    1st Property $40 total
    Properties 2 - 3 $15 each property
    Properties 4 - 4 $10 each property
    Properties 5 - 9 $8 each property
    Properties 10-19 $7 each property
    Properties 20-49 $6 each property
    Properties 50-9...

  • Channel Management » Channel Integrations » Vrbo

    ...ting is displaying old "Additional information about rental rates." (#old-rate-notes)
    * Can I use Vrbo's MarketMaker pricing service with the channel integration? (#marketmaker)
    * Vrbo offers a 20% off discount for the first 3 bookings on a new listing. How do I turn that on? (#new-listing-discount)
    * Why do my nightly rates display with decimals (cents) as set in OwnerRez but my additiona...
  • Payment Processing » Processors & Gateways

    ...my Stripe account type, and got an error message saying "Upgrade payment method is different than user matching payment method." (#payment-user-matching-error)
    * I'm required to utilize 3-D Secure 2.0 (3DS2) in my region. Does Stripe support 3DS2? (#Stripe-3ds2)
    * What does my Stripe Error or Decline Code mean? (#error)
    * Why are all my deposit amounts less than expected? (#deposits-less-t...
  • Core Concepts » Properties

    ...perty > Listing Content > Rooms. Any existing bedrooms and bathrooms you had previously added will still show under the new Rooms tab. Click on Change. 2. In the Bedroom Section, you can do the following:

    * Add additional Bedrooms by clicking on the +Add Bedroom icon. The new bedroom will appear below the current Bedrooms that you have c...

  • Integrations » Door Locks

    OwnerRez has a direct integration with igloohome. Users must create a free igloohome account, and download and use the igloohome phone app to set up the locks/devices. You can then go into OwnerRez and set up the lock integration.

    igloohome products are designed to work offline, using their "algoPIN" (

  • Channel Management » Channel Integrations » Savvy

    OwnerRez has partnered with Savvy () (formerly bnbfinder) to provide a channel integration connection between the two systems. This allows OwnerRez users to handle their listings and bookings from Savvy efficiently. Our Channel Management feature is extremely powerful and can significantly simplify your channel a...

  • Core Concepts » Rules

    Most vacation rental property owners do not want to operate their business like a hotel, where guests stay one night, and there's a new guest the next day. Generally, you want a minimum stay of 2 or 3 nights, potentially longer during holidays and high seasons. Some owners have minimum stays of a whole week. This can be set in the Rules for each property, or a Season:

    Property Rules:

  • Core Concepts » Discounts

    ...want to target. Set the percentage, then use the Add Booking Criteria button in the Booking Fields area to add an Arrival Days From Now criteria to the discount.

    For example, if you want to apply a 20% discount if it's under 2 weeks from arrival and a 10% discount if it's under 4 weeks from arrival, you'd do the 2-week discount like this: (

  • Channel Management » Channel Integrations » Airbnb

    ...Properties > Your Property > Rooms. Any existing bedrooms, bathrooms, or other rooms you previously added will still be under the Rooms tab. Click on Change.

    2. In the Bedroom Section, you can do the following:

    * Add additional bedrooms by clicking on the +Add Bedroom icon. The new bedroom will appear below the current bedrooms you h...

  • Integrations » Guest Communication

    ()

    Touch Stay () offers digital guest welcome books to help hosts provide guests with information about the property and surrounding area. Welcome books can be completely customized to your brand. Touch Stay integrates with OwnerRez to import y...

  • Channel Management » Channel Integrations » Google Vacation Rentals

    OwnerRez has partnered with Google Vacation Rentals () (GVR) to provide a powerful channel integration connection between the two systems while benefiting from Google's expanded reach. GVR sends all booking traffic directly to OwnerRez users' websites or landing pages for commission-free bookings.

    First, read the Go...

  • Core Concepts » Properties

    ...ooking that fills the entire gap with a minimum of 3 nights, then the minimum during that 5 night gap would be set to 5 nights. If there was a 3 night gap, the minimum would be set to 3 nights. And a 2 night gap would not be bookable as the minimum in gaps was 3 nights.

    Use this minimum instead: This will replace the minimum nights with the minimum you set. Using the example above, if you configu...

  • Forums

    ...m isn't letting me upload images, still trying to troubleshoot the issue...but a screenshot in case the table isn't displaying correctly:
    PM-1.png

     

    Summary of Charges

    Rate Summary

    Date Guests Status Rate (USD)
    Mar 9, 2025 2 Confirmed 222.00
    Mar 10, 2025 2 Confirme...