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  • Blog

    ...e grandparents, their 4 kids, and the 10 grandkids, all under one roof with an elevated kitchen experience and resort-style pool. As time went on, we started expanding into more general homes (3 bed, 2 bath, some without a pool) and focused more on longer-term stays, displaced families, or "experience" based reservations. We are a father-daughter duo with a history of hospitality that were kind of...
  • Blog

    ...mless access to a powerful vacation rental price comparison platform that helps travelers find the best deals and gives hosts a simple way to attract more direct bookings. About HiChee

    HiChee is a vacation rental price comparison platform that helps travelers find the best deals across Airbnb, Booking.com, Vrbo, and direct host listing...

  • Blog

    ...de generation technology and options allow for years of unique codes, and their common battery operated design means no pesky charging devices or expensive replacements. Vacation Rental Features

    * No Internet/Cellular connections required
    * Single-use code for the entire duration of stay
    * 8 vendor codes available
    * L...

  • Blog

    ...And with hands-on customer service, managers gain one point of contact for all purchasing and inventory needs, saving valuable time and resources. Benefits of the OwnerRez Integration

    Integrating with Inhaven's B2B platform enables property managers to streamline purchasing, inventory control, owner quoting, and invoicing. Through the...

  • Channel Management » Channel Integrations » Vrbo

    ...epeated audit error messages from Vrbo. How do I handle this? (#rates-audit-error)
    * Why is my 3 years of availability configured in OwnerRez not displayed in my Vrbo listing, which only displays 2 years of availability? (#vrbo-two-years)
    * Bookings (#bookings)

    * I canceled a booking, but it's still showing active on Vrbo (#cancel-lag)
    * How do I get historical data for my past Vrbo...

  • Core Concepts » Reviews

    ...for you! You can use OwnerRez to write 5-star reviews for your Airbnb or Vrbo bookings automatically.

    Learn more by reading Reviews on Airbnb () and Vrbo's About the Reviews page () .

    OwnerRez's 5-star automatic host reviews are enabled by default (sent five da...

  • Integrations » Accounting

    Although OwnerRez offers a wide range of financial features - from payment collection to tax tracking - OwnerRez does not handle any of your tax responsibilities on your behalf, such as remitting taxes, opening accounts with tax agencies, or filing taxes. Our Avalara MyLodgeTax integration enables you to verify your tax report, synced f...

  • Core Concepts » Security Deposits

    ...ts can be configured in the specific Property > General Info area, which allows users to directly edit security deposit rules by clicking the pencil icon.

    Alternatively, you can configure your security deposits in the specific Property > General Info > Rules > Security Deposits section, and click on the pencil icon.

  • Blog

    ...ically. *requires AI Tier; billed separately
    * Google Calendar Sync: Share schedules with cleaners and maintenance; detects issues mentioned in guest chats.

    OwnerRez Limited Pricing

    The first 100 OwnerRez users get 25% off Hostvana's Core plan, already reflected in the prices below. Add-ons are optional, so you only...

  • Core Concepts » Bookings, Quotes, Inquiries

    ...ow a "book now." The guest will send an inquiry and will only be able to book when the owner responds with a quote. This allows you to correspond with the guest and ensure they're qualified first.

    #2 - Set the credit card processor to auth-only on booking ("card will not be charged at checkout"). This makes the booking pending until you decide to approve or cancel the guest. You set the credit ca...

  • Payment Processing » Processors & Gateways

    For over 25 years, PayPal () has changed h...
  • Blog

    ...ies while also supporting veteran and military-focused nonprofits. About Crewdogs

    For property owners, Crewdogs is a gateway into the military community, nearly 10% of the U.S. population, or about 2225 million Americans. Hosts don't have to be military themselves to join, but by listing on Crewdogs, they gain direct access to this audience while offering something unique: every property is auto...

  • Forums

    ...e to write the gross bookings for the month (not ones shown previously), the total expenses and the payout to owner

    I am writing it in the notes box like this:

     

    Property 1:
    Gross income:£2,612.91
    Total Expenses: £1,403.51
    Owner Payout:£1,209.40

    Property 2:
    Gross income: £2,410.02
    Total Expenses: 1,545.09
    Owner Payout: £864.93

    Total for payout (combined) = £2074.33

     

    But...

  • Forums

    For example, if you have a 4-day gap--and you want to allow 2-day bookings to fill any gaps, don't allow that 2-day booking to fall in the middle of the gap (which then creates 1-day gaps on each side).
  • Forums

    It would be great to be able to globally set, for example, a 2 or 3 night minimum for specific days like Mon-Thurs. There is a setting for longer minimums if the stay includes a weekend--but for API-integrated channels that only works if the arrival is on the weekend, so you couldn't use that setting to prevent 2-night Thursday-Saturday booking.
  • Forums

    ...st recent month and including the odd flyer from a preceding month). This would be especially useful when there are multiple line items that failed to import due to PM lock. Because I only need those 2 pieces of info to know what the next step is regarding those charges (manual expense recording in PM module).
  • Pages

    ...ocessing, local payment types, and more — all through a single PayPal integration.

    46% higher checkout conversion with PayPal.1

    Allow customers to pay in installments with Pay in 4 and Pay Monthly2 while you get paid up front. Turn on Pay Later messaging to automatically present the most relevant Pay Later option as your customers browse, shop, and check out. With repeat customers making up 66%...

  • Forums

    ...ck balances or update payment methods, tried several times. 

    After a 15 minute help desk call I didn’t have time for, I was told I would receive an email. (No email, an hour later..)
    VRBO is maybe 2% of our business, & we don’t get the best guests from them. 
    I had responded to an “improve your listing” email with a request to chat, never got a reply. 
    It’s hard to believe this is a serious comp...

  • Forums

    ...t wasn’t working- & no way to check on the account or balances. 
    After an awkward help desk call with some poor person in Southeast Asia or India, I got ANOTHER emailed invoice. 

    VRBO is less than 2% of our bookings, & hasn’t given us the best quality guests, so we fired them. 
    More & more I would rather people used our direct booking site, & skipped the tech bro upcharge, bad service, & over-re...

  • Forums

    [Another topic was closed as a duplicate of this topic ( Variable payment schedules based on (1) how far in advance booking is made or (2) length of booking (/forums/requests/variable-payment-schedules-based-on-1-how-far-in-advance-booking-is-made-or-2-length-of-booking) )]