For over 25 years, PayPal has changed how people shop, sell, and send money. They make these activities simple, personalized, and secure. PayPal helps consumers and businesses in nearly 200 markets succeed in the global economy. OwnerRez's PayPal integration enables you to offer your guests a wider range of payment options, including PayPal, credit card, Venmo, and Zelle.
- Payment Methods
- PayPal Business Account
- Setup & Connecting
- Business Location Requirements
- Currencies
- Limitations
- FAQs
Payment Methods
OwnerRez's PayPal integration supports the following payment methods.
- PayPal, Venmo, and Pay Later
- Credit and debit card payments processed right on your site
- Coming soon, Apple Pay and Google Pay
- Local payment methods used around the world
- Funds are credited immediately into your PayPal business account while the payment processes
- Easy to add or upgrade in just a few steps
PayPal Business Account
OwnerRez's PayPal integration is limited to PayPal Business accounts only - generally, a regular personal PayPal account won't work.
We recommend that users convert their regular personal PayPal account into a PayPal business account. For more information, see PayPal's How do I upgrade or downgrade my PayPal account? Help Center article.
Converting a regular personal account into a PayPal business account can take several days and may require multiple attempts to succeed.
Setup & Connecting
After you've configured your PayPal Business Account, in OwnerRez, navigate to Settings > Financial > Payment Methods > + Connect a Payment Method > Third Party Payment Websites > PayPal.
Click Proceed to PayPal.Begin the PayPal connection process directly on PayPal. Once approved and enabled, you can start accepting payments with PayPal.
Once you are approved, ensure that you return to your PayPal Payment Method (Settings > Financial > Payment Methods > + Connect a Payment Method > Third Party Payment Websites > PayPal) to select your Properties, and then click Save.
Once completed, PayPal will be displayed in your Payment Methods area with an Enabled status.
Business Location Requirements
Coming soon!
Currencies
Coming soon!
Limitations
- Payments are limited to a single full payment made at the time of booking only.
- Unlike most other payment processors supported by OwnerRez, PayPal accounts are not a standard full payment processing merchant account, and cannot be used with the Vrbo channel integration or automatic security deposit holds. For more information, see the following support articles.
- Standards Compatibility section of PayPal versus Credit Card Processing
- Financial Considerations section of Vrbo Overview
FAQs
Potential Errors
Connecting to PayPal Failed
Permission authorization with PayPal was not successful. Details:
(580022) Invalid request parameter: {0}
This error typically happens when the underlying account isn't able to be connected yet, for one of several reasons:
- It is a regular personal PayPal account
- It recently was a regular personal PayPal account, and you converted it to a business PayPal account. This can take a week or two for that to truly take effect even if the PayPal interface shows that it's "Business" right now.
- Other potential reasons, like account verification or a security issue on the PayPal side.
If your account is or was a personal PayPal account, request the change to a business account, then wait a week and try again. If that doesn't work, or wasn't applicable, call PayPal directly and ask why the account cannot be connected to third party apps.
Can I void a transaction?
OwnerRez users should follow the instructions to process a Cancellation Within 24 Hours of Booking, but for a definitive answer about handling your payment processor, see PayPal's Refunds and voids instructions.