...demo) and bi-weekly Q&A sessions (/webinar-ownerrez-qa) , but we also host special focus sessions and Q&A webinars on specific topics.
This month, we are hosting the following special webinars: 4/23 2:00 PM EST/11:00 AM PST: Focus Session - Listing Import, iCals, Channel Bridge
Join Adrielle from our Onboarding Team for her series on account setup. Today's topic is Surcharges and Discounts, i...
...monthly product update format (/blog/march-product-update-google-analytics-facebook-pixel-tracking-added-global-landing-page-redesigned-forms) )
OwnerRez made lots of changes in the month of April 2024 that you should be aware of. Some are more obvious than others! Read on to catch all the updates made during the last four weekly releases.
* New Features (#new)
* New Sidebar Design (#new-...
I have guests that checked out a few months ago from my direct booking and I thought a review trigger template was set up when I did the set through Ownerrez.
Where do I find the steps to set up a trigger for direct booking reviews. Do I set it up to trigger on check out day, or 2 days after?
Thank you.
...R. Although I'm not certain, I think OR created a second brand automatically in my account when GVR was setup and this second brand had no company name.
...es area. You can also automatically import your property listing photos and other information from Airbnb or Vrbo, which will populate the photos into this area.
Essential Photos for Your Rental Property
Capturing high-quality images of your vacation rental is key to attracting potential guests and securing bookings. Let's take a loo...
...Discover popular board games that make your Airbnb vacation rental stand out! Enhance your guests' stay with our selection of games perfect for game nights.
Board games have become an essential part of the guest experience for many Airbnb vacation rentals. They offer a unique way to unwind and bond, transforming a...
Would be nice to:
1) Have navigation arrows when opening Deposits records to move forward/back to the next/prior transaction.
2) Have names display on the report (yes I know there can be many names) but I think a lot of folks will primarily have transactions with 1 name.
3) An option to export to spreadsheet would also be handy. Many possible uses.
All this to make it easier to handle t...
...s has 6 properties, so, here are their individual pages:
Their product looks beautiful! I'd love to see how the OR rental agreement flows into their system if anyone is already integrated and cares to share!
It also looks like currently there's no 2-way-sync of check-in/out times -- which is enough of a drawback to make me need to hold off for now. Any ETA on if/when that may be added to the integration?
Hey Alece,
You can absolutely flow the rental agreements through our Boarding Pass solution! Let us know if you want to learn more. As for the 2-way check-in/out times, we'll look into this, as it is really helpful when a guest purchases an early check-in/late check-out! Stay tuned :)
- Francois
Hey Scott,
You have 3 options for ID collection in Enso Connect...
1. With Biometrics using our partners like Autohost or Superhog.
2. ID collection through Enso Connect (no biometrics)
3. No ID collection.
Collecting IDs via email or messaging is a breach of security for your guests - using the Boarding Pass solution increases trust with the guest when it comes to security, a...
I sent over 8 examples of triggers not being sent.
In the past 2 days I had close to 10 more triggers that failed to send.
Support has been extremely unhelpful (I got one email 3 days ago and haven't heard back in over 48 hours).
This is not acceptable.
...ng information for a booking, such as, not just the guest's contact information, but potentially their credit card, offering travel insurance, etc. These aren't appropriate at the inquiry phase.
2. For direct-book inquiries, contact information is gathered when the inquiry is made, so we already have it. For channel inquiries, contact information is not provided by the channel, and intentiona...
Forgive the poor wording on my question.
of the two options:
1. OR hosted site
2. Global Landing Page
it seems like using the OR hosted site is the better option. Is that the consensus?
It depends on what is important to you....
If you use the hosted site option the guest is shown your website/brand directly when they come over from Google. If you use the global landing pa...
also if I start with directing to my OR hosted site, can I switch to Google global landing page later? And vice versa? Is it an easy switch? by JohnK (/forums/users/347426943) – Mar 24, 2024 2:20 PM (UTC)
Good question, John! Yes, switching to the global landing page, or back to your OR hosted website, is always an option and available to you by changing your Landing Page selection on your...
I intergrated with GVR 3 weeks ago and it still shows pending. Why is that? by Toni L (/forums/users/347429625) – Mar 26, 2024 3:35 PM (UTC)
Toni, as we stated in our GVR Overview (/support/articles/google-vacation-rentals-overview) support article, "Users can expect a delay of 2+ weeks before their properties go live on Google Vacation Rentals due to a manual onboarding process by Google...
