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Join us live with the Airbnb team on November 14th at 2 PM Eastern and 11 AM Pacific time!

We will discuss strategies that hosts can use to respond to recent guest trends and market dynamics. Additionally, we will cover how hosts can improve their listings sort ranking on Airbnb and stand out from the competition.

The session is free to join, but you must use the Airbnb webinar link to registe...

...bout Rental Agreements.

We'll cover how to modify the default agreement, use custom fields, upload an existing agreement, have guests sign more than one agreement, and more!

The session starts at 2:00 pm Eastern, 11:00 am Pacific. It is free to join, but you need to use the sign-up for OwnerRez Focus Session - Rental Agreements link (/webinar-focus-session-11-7-2023) to register.

You can fi...

...lTech () , offering custom website services using our integrated site API.

About RealTech

RealTech is an independent website and marketing agency providing a direct booking solution for property managers in the vacation rental industry. They s...

One, two, Freddy's coming for your STR. Three, four, better lock your door!

Get ready to be thrilled! As Halloween approaches, check out this week's chilling product update that's all about our October 25th release with 14 updates (/support/articles/update-2023-10-25) , including our hair-raising new Schlage Lock Integration Powere...

...used” is not automatically turned on so I have to manually go to each guest and turn it on. Any idea how to get this to be set as turned on by default?  by Susan (/forums/users/347410834) – Mar 10, 2024 2:24 AM (UTC)

Thanks, Susan!  I agree. That would be very helpful. Ufortunately, that is a Schlage-only feature and isn't currently available to partners at this time. We suggest that you add...

...ituation).  I would like to change to another integration if it works better and allows me to have the default toggle to code usage notification as on.   by Susan (/forums/users/347410834) – Oct 4, 2024 2:01 AM (UTC)

Hi Susan,

We have updated our support content so that our users are aware of this limitation.

...ituation).  I would like to change to another integration if it works better and allows me to have the default toggle to code usage notification as on.   by Susan (/forums/users/347410834) – Oct 4, 2024 2:01 AM (UTC)

Hi Susan,

We have updated our support content so that our users are aware of this limitation.

Hello,

Thank you for getting the Schlage lock integration! As others have pointed out, I would like to chime in as well.

1. Name of guest and not ORB booking number as the code name.

2. Delete obsolete codes: I understand that the code will not work, but schlage allows for 100 codes to be in the lock, and this will make the code list unwieldy to say the least if we are not actively dele...

Hi, can you tell me if we will be able to adjust the check in and check out times for each individual guest? by Wanderlustpines (/forums/users/347416036) – Nov 3, 2023 1:25 AM (UTC)

Yes, this flows from the booking itself.  Every booking has a default check-in and check-out time, which comes from the default property rules.  If you don't manually adjust this on the booking, it uses the defaul...

...ervations?  (I set it to use last 4 of phone number).  I read you can see the codes on the booking pages but I am not finding them.  Can you share a screenshot where to find them on the bookings?

2.  Will I need to setup a template/trigger for this?  If so, can you please share the shortcodes so I can link to the code in the template.  A basic example would be helpful such as:  Hi XXX.  Please...

...review it looks like they are not using the August platform.  Looks like they use zigbee and zwave, rather than the yale august app.  Any insight is appreciated.  I  by Donaven B (/forums/users/347422401) – Oct 30, 2023 2:47 PM (UTC)

This release only includes the general availability of our Schlage integration, which supports the Schlage Encode / Encode Plus line of smart locks. Igloohome a...

I would also like to know this. Does it use the last 4 digits from the guests phone number?by Marlena O (/forums/users/347425598) – Oct 31, 2023 2:07 PM (UTC)

Marlena, you can configure door codes to be the last four digits of the guest phone number while setting your  Door Lock configuration ()  and  send to guests prior...