...s (listing site)
9) On top of this, no ability to organize templates into folders. It's a hot mess.
10) No ability to use many basic tag automations. We're forced to use zapier for such basic stuff. not clear what "basic tag automation" is for you. I have tag automations to send cleaners a reminder for same-day turn days, send me a text reminding me to set thermostats, send guests a suggestion...
...s (listing site)
9) On top of this, no ability to organize templates into folders. It's a hot mess.
10) No ability to use many basic tag automations. We're forced to use zapier for such basic stuff. not clear what "basic tag automation" is for you. I have tag automations to send cleaners a reminder for same-day turn days, send me a text reminding me to set thermostats, send guests a suggestion...
...on, but being able to customize columns has been back-burned for a while.)
The issue is the large number of features we are working on at any point in time. It's not that we don't care about this stuff or drag our feet. It's that we are working on a wide roadmap, ranging across 8 "verticals" like PM, Channel Management, Websites, Accounting, and so on. We have invested heavily in engineering - it...
...on, but being able to customize columns has been back-burned for a while.)
The issue is the large number of features we are working on at any point in time. It's not that we don't care about this stuff or drag our feet. It's that we are working on a wide roadmap, ranging across 8 "verticals" like PM, Channel Management, Websites, Accounting, and so on. We have invested heavily in engineering - it...
...perties fully on the App and it has been GREAT - before I had a Centralite keypad with MyQ and RBoy which is now not possible.
I have had a couple of calls with support they have some really cool stuff coming down the pipe... like OR they launch new features monthly and sometimes more often.
They don't have Daikin integration yet but will likely come soon if the Thermostat feature takes off......
News on which piece in particular? 2022 did bring some big accounting things.
We are currently pushing hard on large PM work (which includes how expenses are handled and also includes some reporting changes), other accounting things, and lots of other stuff.
...inbox) under the covers.
Right before release, we discovered an issue and yanked the bottom out to not create confusion. The engineering work to put it back is already under way, along with some stuff to make it better.
Apologies for the heartburn, but it'll be fixed extremely soon.
Anything else you see in the new inbox that is causing problems? We have a lot of feedback already, but neve...
...s for rental agreements (Part of OR process)
* Processes security deposits effortlessly (Part of the OR process)
A guidebook would be nice but not if it comes with all of this other duplicative stuff.
I want OR to do it all and not have to bolt on all of these other apps.
I wonder if OR just wants to check another box (integrations) at the expense of really evaluating whether the App inte...
...te - guest email, phone, charges, payments and more. You want all that in OwnerRez so you can manage bookings directly without logging ina nd out of channel constantly, and you want your down-stream stuff (reports, search, QB integration, etc) to be accurate across all bookings whether channel or not.
Channel Bridge is a work in progress and it will be for a long time. It's a fairly difficult proble...
...Air (which pretty much everyone does) you will have to get used to accepting Book Now requests and using their message thread.
* We are working on tools to work WITH the message thread and Book Now stuff that they send.
* It is more important than ever to export your records out as the walled gardens put up their high walls
...onfirmation email might be wrong)
- Check-in and Check-out policy
- House access code for the lockbox
- Specific reminders about the area (fishing licenses, etc)
You can find the custom paragraph stuff in your property area under the Email Settings tab.
Awesome!
Yep, on the logged in site on your booking area it only searches the bookings and stuff in your account.
To search support articles, forums, and blog posts, use the search box in the support area: Yes, we know we need to put that at the top of the screen here :-)
Sounds like you already found everything you need, but here's an article about doing pre-arriva...
Hi Paul,
Thanks, that sounds great. No issue with the delay. We're working on the PM and finance stuff at the moment. At some point within the next month, we'll need to set up a demo with them and get a free trail as their website (probably on purpose) contains very little real information. We thought that we'd check what you know first about the interface before going that route since OwnerRez ha...
...gers for each property if you want, but only one System Message for the whole account (for each type of System Message).
Usually, though, it's way easier to just do one template that has the overall stuff that's the same per property, and then use the Insert Field button to insert fields for the parts that change like property name, address, etc. Don't create a custom field for the entire body (althou...
...internet, firewood, mountain, forest, waterview, waterfront. I need to write an article about how all that works for this one -- the other widgets are pretty self explanatory but the search picks up stuff from many different areas.
Adding more buttons is something we will be doing for sure, but as you know we like to start small, see what the different use cases are, and then iterate from there. At a...
