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  • Blog

    ...🐪 Although, I'm getting this out late, so it's probably already past Hump Day for our European and Asian users.

    Last week, we mostly worked on major updates that aren't quite finished - long term stuff - but there were a few things that went out, so let's take a second to go over them...

    * New Features
    * Enhancements & Tweaks
    * Bug Fixes New Features

    There is now a Channel Rate Tester tool (...

  • Blog

    ...me you look at your ribbon calendar, you'll notice that a little green button appears as you hover over the empty cells.

    Give that a little click, and bam - up pops a quick quote box witha bunch of stuff prefilled for you including the rates and any rules or warnings that might prevent the guest from booking.

    You can edit the quick quote and instantly see the rate and rules change.

    Just hit the E...

  • Blog

    ...efresh, you should not need to do this ever again.

    Also in this release, a number of email changes were made that will be explained later by Sam. If you click on the Email menu, you'll see the new stuff. We went ahead and released the email changes as well since they were ready to go out.

  • Blog

    ...R logo on Setup Interview. Apparently, we still had that ancient palm tree appearing at the end of the interview! It's been removed. Is this a bug? I don't think so, but hey it was on the list of stuff that was fixed, so now you know. 😉

    Clarify channel bridge import failures. When running a Channel Bridge import, you might have seen this error message "Cancellation status of booking (false) doe...

  • Forums

    He's layering his own custom built PMS over OR and trying to build out stuff that OR can already do for him. I see no reason to keep this request open. Closing it out.
  • Forums

    Another thought, if he's just doing his own stuff he could potentially make use of our messaging API.
  • Forums

    ...sh diapers down the drain into the septic} etc. Ebay and Apple have huge legal departments and deal in billions of dollars. Losing a few (thousand, hundred thousand, or million) bucks (on preventable stuff) here or there is OK for them, but not for the individual owners. So apples and oranges, an inapplicable example of a "playbook" to use. I prefer to keep myself happy 1st, then the guests, which mean...
  • Forums

    ...Sign process
    - add legal "callouts" that they first read which are plain text paragraphs that are each of the main bullet points that stand out: cancellation, pets, extra guests... all the important stuff
    - they have to check, initial or both to all of these
    - the entire agreement is then rendered with the callout bullets in the middle and their intials on it as an image
    - they have to "slide down" th...
  • Forums

    ...<< must have
    - add legal "callouts" that they first read which are plain text paragraphs that are each of the main bullet points that stand out: cancellation, pets, extra guests... all the important stuff << not sure what that looks like
    - they have to check, initial or both to all of these << must have
    - the entire agreement is then rendered with the callout bullets in the middle and their intials on...
  • Forums

    ...Sign process
    - add legal "callouts" that they first read which are plain text paragraphs that are each of the main bullet points that stand out: cancellation, pets, extra guests... all the important stuff
    - they have to check, initial or both to all of these
    - the entire agreement is then rendered with the callout bullets in the middle and their intials on it as an image
    - they have to "slide down" th...
  • Forums

    I would love to start putting the daily checklist and date range checklist to better use, but there is so much extra stuff on there that we don't need. Such as owner name, cleaning date, guest email, etc. Could these columns be checkboxes when we run the report, similar to tags and custom fields, and we could uncheck them if we don't want the info?
  • Forums

    ...guest replies, their reply goes back to you directly, not to OwnerRez. We do this on purpose to keep the communication between you and the guest. We have designed and worked on some "Unified Inbox" stuff but it's been back burner'd several times. It's a major undertaking and not necessary for a lot of users. It's something that needs a lot of work to really get right and be useful, otherwise it jus...
  • Forums

    ...OwnerRez provides) as I have to remit to the mountain and remit to Revenue Quebec.

    Works great right now in my spreadsheet set up but I'm adding a second property in that area and would love it if stuff was more automated.

    Thanks!

  • Forums

    ...at, too.

    Each step, just one at a time, step by step, get it properly set up and only then do I move on to the next one.

    The other change to my technique is that I set aside a time to work on my OR stuff (I have a real job), I open an email and as I go through my project I type up all my questions and when I am done for the evening, I send the email and know I will likely have my answers within 24 ho...

  • Forums

    ...m nights and minimum holiday nights. Since you have blank in holiday nights, and President's day is that weekend, it's picking up the holiday blank and overriding the normal minimum.

    All logical and stuff from a computers point of view, but it doesn't make much sense in the real world.

    I've got a fix going in with our new prorate engine to make the min holiday nights be same or greater than minimum n...

  • Forums

    ...hink is highway robbery, so I no longer recommend them. But unless you have a crazy amount of bureaucratic red tape in your jurisdiction, it's just a bit of paperwork and waiting for them to send you stuff back and well worth the ultimate flexibility that API integration with Vrbo offers.
  • Forums

    ...hink is highway robbery, so I no longer recommend them. But unless you have a crazy amount of bureaucratic red tape in your jurisdiction, it's just a bit of paperwork and waiting for them to send you stuff back and well worth the ultimate flexibility that API integration with Vrbo offers. by /forums/users/347352198 Chris L – Sep 6, 2022 6:33 PM (UTC)

    exactly! Paying taxes is a small inconvenience...

  • Blog

    ...pumped out of the factory right now.

    EDIT: Maybe you knew about that and you're referring to deeper integration - like automating triggers for that. Very high on our To Do list. we have some great stuff dropping in the next couple weeks but unified inbox, SMS and website changes are very much front and center.

  • Forums

    @Chris: You're right about certain things like push notifications or camera integration (for cleaning checklists) though camera stuff can actually be done with regular web app. To bridge the gap on push notifications, we've kicked around the idea of having System Alerts go from email to text (or both) so that you get a text message instantly for certain things. That would help and make it so we didn'...
  • Forums

    Good, but that was one of nine property pages. The others are the same. I just couldn't figure out where to put that line. Is there a way to directly update stuff like that or the HTML on a hosted website without getting crazy?
    Where did you put it?