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  • Blog

    ...column display clearer
    * Add payment status filter on booking grid
    * Add clear all filters button on all grids
    * Add email address and has email address filters on booking grid All of the smaller stuff

    * Show actual values from entities (bookings etc.) on legal agreement and email template previews instead of using sample values. Sample values still used if no entity exists yet.
    * Show travel in...

  • Blog

    ...channels and more channel related feature throughout the rest of the year and into 2019.

    As vacation rental owners ourselves we're salivating over the possiblities and can't wait to get all of this stuff done! The current roadmap starts with booking.com content push, then into VRBO/HomeAway and Airbnb content push (both via channel bridge for everyone and direct integrations for 5+ property users). A...

  • Blog

    ...ll screens to save space
    * On month, make rows scrollable if too many bookings to fit
    * Layout buttons and filters to fit on one rows
    * Grid responsive to hide/show columns

    And all of the other stuff...

    * Overhaul booking payments and refunds into new Transactions section
    * Add booking cleaning date
    * Hover headers on grid to make sort visible
    * Add datepicker to booking calendar picker
    * S...

  • Forums

    ...te.

    Is there a way to add a Privacy Notice to this? There is none on the dropdowns or the bottom. Granted, I did not spend much time on this yet, but not grasp how to add that "bottom" of the site stuff such as Privacy Notice, Terms & Conditions, etc.

    Do you have a stub for a VR privacy notice? Although I expect few Europeans, the GDPR does cause one to sit up and take notice. As if California wa...

  • Forums

    ...fore arrival. They've got a pretty rich settings section for that, so some folks will do 30% nonrefundable on booking, the remainder 30 days before arrival, cancellation until 30 days before arrival, stuff like that.
  • Forums

    Our property calendar only goes down to the night, and there's a lot of stuff built round that. If you're doing multiple intraday bookings, you'd need to use a different method. If you are only doing one booking per day (but some are shorter than others), then you could make it work, but if you need to have two bookings on the same day it won't work unless you make multiple properties to hold simultane...
  • Forums

    That actually exists already, though it's a bit buried. Go to the property > calendar import > click the calendar import (VRBO or Air) and then click the Sync Now button. To be clear, this is only for pulling stuff INTO OwnerRez, not pushing out to other sites.
  • Forums

    ...at, too.

    Each step, just one at a time, step by step, get it properly set up and only then do I move on to the next one.

    The other change to my technique is that I set aside a time to work on my OR stuff (I have a real job), I open an email and as I go through my project I type up all my questions and when I am done for the evening, I send the email and know I will likely have my answers within 24 ho...

  • Forums

    ...on. We do not ever plan on being a full double-entry bookkeeping product, so things like Profit & Loss and Balance Sheet wouldn't ever be able to be produced. Our Expense, Deposit and Bank Account stuff is meant to be a way to track things for PMs that need to bill them back to owners or be reimbursed, not as the accounting system.
  • Forums

    Hi Paul,

    Thanks, that sounds great. No issue with the delay. We're working on the PM and finance stuff at the moment. At some point within the next month, we'll need to set up a demo with them and get a free trail as their website (probably on purpose) contains very little real information. We thought that we'd check what you know first about the interface before going that route since OwnerRez ha...

  • Forums

    ...e, use the Insert Field button to insert that custom field, and it'll be populated with the correct value for the property.

    Here's an article that walks you through this process (and also some other stuff with triggers):

  • Forums

    ...more news on that by the end of the year

    Channel bridge...
    - VRBO and Airbnb it will pull bookings (full guest info, full financials including detailed invoices and payments, not just the simplified stuff)
    - VRBO, Airbnb, TA it will pull reviews
    - Rates push coming for VRBO and Airbnb by the end of the year, possibly TA as well
    - Content push coming for VRBO and Airbnb in the next few months
    - Manual...

  • Forums

    Sorry for the lack of response here. No ETA or news on Kaba yet. It's on our dev roadmap for 2019 for sure, but we have to get some other stuff combed out of our hair here first.
  • Forums

    ...template!

    HomeAway strips out a ton of formatting from the email in their effort to block all contact info. They basically convert everything to plain text, and their conversion algorithm can jumble stuff up.

    I had a look at your email template and there was still some hidden formatting in there that might have been confusing the HA system. I stripped every last bit of formatting for you -- AVAILGEN...

  • Forums

    Thanks. I was meaning that the only issue with direct integration is the calendar looking kind of stuff. All the other Communications and functionality work on all the OTAs?
  • Forums

    Thanks. I was meaning that the only issue with direct integration is the calendar looking kind of stuff. All the other Communications and functionality work on all the OTAs?
    I use with VRBO booking .com and yes auto responders etc work. Tipadvior is challenge. Chris is working on that
  • Forums

    ...te - guest email, phone, charges, payments and more. You want all that in OwnerRez so you can manage bookings directly without logging ina nd out of channel constantly, and you want your down-stream stuff (reports, search, QB integration, etc) to be accurate across all bookings whether channel or not.

    Channel Bridge is a work in progress and it will be for a long time. It's a fairly difficult proble...

  • Forums

    ...ort we have in OwnerRez, others go by QuickBooks. It depends on the level of data you have in each. If you fill OwnerRez with all of the data we can give a better report with vacation rental specific stuff like # of nights booked, perhaps rent vs. different non taxable items etc. This is actually our main focus area for development right now -- getting the numbers correct in OwnerRez and then being abl...
  • Forums

    We include a bunch of extra stuff like UnitNumber in the Channel Bridge export, but that's not currently used anywhere in OwnerRez.

    Right now, the mapping is based off of ListingNumber and you can set that mapping in the property settings of the synced channel.

  • Forums

    ...uld be willing to be a tester if OR ever wanted to do that. I just don't think a lot of people have Vera/Zwave, (which is admittedly a more techie lock solution than the pre-packaged - simple-to-use stuff you get from August lock, and other home depot / Rona purchased hardware).

    Gelnn

    Hmmm....