...want the option to remove guest contacts. OwnerRez supports both options.
OwnerRez users cannot delete guests or Airbnb Special Offers () (quotes) created through an Airbnb channel integration connection.
All guest information you put into OwnerRez is yours to keep or delete. For more information, read our Frequent...
Hello,
We just tried to put some of our properties on Airbnb and ran into issues where they said they owners had to do the listings then add us in. Has anyone else run into similar issues? Part of the reason our owners adore us is because they don't have to do the back end stuff. Thank you in advance.
...that stop you from enjoying another round of the Midsummer Updates series! We're at Part 8 and covering 14 updates from the week August 23. This is a tidy little update but packs in some important stuff, so off we go!
* New Features
* Enhancements & Tweaks
* Bug Fixes New Features
Need to copy owner settings and preferences from owner to another? You can now do that. We added a new "Apply T...
...showing for some reason. Fixed!
Make widget help article link clickable again. In the widgets area, there's a link to our support articles that explains how to use the Embed Code and other widget stuff. The link was hidden by something over top of it, but all better now!
Quoting historical dates? We strive to stay out of your way as much as possible, but we also try to be helpful when appropria...
...g Fixes
Always process Travel Insurance. We have a "Confirm and Finalize" page where users often go to make 'pending' bookings permanent. The confirm page runs the guest's card and does a bunch of stuff including processing Travel Insurance requests. However the user can bypass this by going to the payments area and just running the guest's card directly. When they do that, the booking's 'pending' s...
...vailable.
Note that, with Airbnb, you can already create a custom quote in OwnerRez and send it to a prospective guest via the API.
This really doesn't help when none of this shows in the calendar we are viewing when we are creating quotes!!!!!
I need to see this stuff when I'm preparing quotes for guests. I also need to see availability for ALL of my properties, and to be able to prepare multiple quotes for multiple properties in response to a single inquiry.
While we're on the subject...
Could we please have the facil...
...am.
As a senior engineer, you'll be a key player in our agile-ish, no-nonsense team. We keep bureaucracy low and focus on rapid iterations with weekly releases, continuous improvement, and getting stuff done. Here's what you'll dive into:
*
Build Features End-to-End: Design and develop everything from slick web UIs to robust backend logic, services, and databases using C#, ASP.NET MVC, MySQL, H...
...it isn't a lot of additional work.
We recently (just in the past few days) released an update to make the rate calendar much slimmer and easier to use on mobile and tablet displays. The top header stuff is greatly reduced and the "set" button row is also collapsed. This allows an entire month of days to show easily in your smartphone window. Here's a pic:
[img
None of the reports per-se have the listing site reservation number on them but there is a data export that has it.
Go to the Bookings tab and go to List view, then use the Export button in the top-right to export to Excel. That will include the reservation number (and a ton of other stuff about the booking).
...Air (which pretty much everyone does) you will have to get used to accepting Book Now requests and using their message thread.
* We are working on tools to work WITH the message thread and Book Now stuff that they send.
* It is more important than ever to export your records out as the walled gardens put up their high walls
...onfirmation email might be wrong)
- Check-in and Check-out policy
- House access code for the lockbox
- Specific reminders about the area (fishing licenses, etc)
You can find the custom paragraph stuff in your property area under the Email Settings tab.
Hi Paul,
Thanks, that sounds great. No issue with the delay. We're working on the PM and finance stuff at the moment. At some point within the next month, we'll need to set up a demo with them and get a free trail as their website (probably on purpose) contains very little real information. We thought that we'd check what you know first about the interface before going that route since OwnerRez ha...
