...of past payment and refund transactions that are unrecorded in your OwnerRez account. Where do you draw the line? Where do you begin recording deposits, and if you're not recording all the historical stuff, how do you get rid of it all so that it doesn't show up on the deposits screen?
OwnerRez has created some solutions to help everyone get started as you review your Manually Record Deposits (https...
...article sidebar to auto-shrink except for the current category.
Now let's talk messaging!
Most OwnerRez clients have not yet seen or experienced the new SMS feature, so I apologize for mentioning stuff you may not be able to see yet! 😇 But oh well, here I go anyway...
If you have more than one SMS number on your account, it was previously picking the default number. You can now see, and select...
...remains the same. If you do happen to be the lucky European merchant that needs this, your guests will see something like this when they're confirming their booking:
For most of you, this new 3DS2 stuff will never be used because you're not a European merchant. However, this work lays the foundation for other security enhancements that might affect you in the future.
We're proud to be one of the...
...er in a new "Booking Window & Duration" section. We hope this clarifies which time options are available for Airbnb.
Learn more by reading the Request to Book (/support/articles/air-inquiries-and-stuff#rtb) section of the Airbnb inquiries, quotes, special offers, booking requests, pre-approvals (/support/articles/air-inquiries-and-stuff) support article. Full Legal Cancellation Policy Added to G...
...ests happy; keep them coming back; make them want to refer you to their friends and family. They are far less likely to do these things after an awkward confrontation over damages.
Make sure broken stuff is actually acknowledged and addressed.
Let's face it - knobs and dishes break, walls get dented and scratched, towels and sheets get stained. And even worse than having to fix these things is not...
...le night/weekend rate for a single season and property. You'll define the season and property by name or ID and then put in the nightly and weekend night rate. Simple!
That's it for the shiny new stuff, but there's a lot more to go through as we move into enhancements and bug fixes... Enhancements & Tweaks
Let's cover the channel stuff first, and we'll start with Airbnb.
We added an option wher...
...s. I hope you will take this seriously coming from an active user. by Tim (/forums/users/347372377) – Jul 17, 2023 7:38 PM (UTC)
Tim, you hit every major thing right on the head! Your list of stuff is already on our internal UX tasking re: unified inbox, along with a bunch more, so it's like you have inside access to our project boards! 😱
If I made a list of the top 10 items that are most...
...all)
sleeps
No pets/yes pets
WiFI
Security cameras
Grill
patio/deck furniture
Firepit
bathrooms (number and icon)
dinning for (number)
Central heat/ac
family friendly
parking (nbr of cars)
Other stuff?
you can see similar list on my site but it is not very flexible and icons don't necessarily match the VR
...sheets, etc - all are never more than a few hundred bucks at most. Having 10 grand of coverage is pointless if you never use all that.
PS. Our regular HOI insurance on the houses covers really big stuff with a 500/1000 deductible (and short term renter/liability is specifically mentioned as a named coverage) so anything that would be 10 grand we can cover with that.
That's... brilliant. Insane, but brilliant. :-0
Now I need to go somewhere quiet for a bit and ponder the meaning of life. :-)
We're planning on upgrading the triggers so you won't have to do screwy stuff like this. But for now that's not actually a bad scheme. Might potentially cause some confusion with your API connections if you have any.
...onnected and then you reauthorized it. When that happens, we re-merge the existing bookings to make sure nothing's changed during the period where the channel was disconnected.
I've also had weird stuff with air bnb conversations. 2 seperate enquiries from the same person for different properties. One enquiry appears voided but the conversation link takes me to the active enquiry.
Airbnb uses a sin...
