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Where do you add an image for the add-ons like in the example shown? Not seeing anything in the Surcharges/Discounts area. Thanks!
Looks like it is correct now, thank you!
Yeah! We need to make a badge for that :-D
Hotfix is now released. How's the sort look now?
Thanks, or make it even easier that the book now button just acts like the current booking/inquiry widget and begins processing the information immediately!
Chris Hynes said:
I looked into this and the problem is that we weren't using the position for optional surcharges, only for the automatically added ones.I looked into this and the problem is that we weren't using the position for optional surcharges, only for the automatically added ones.
We're testing a hotfix for this, will let you know when its released.
This is great, but i cannot figure out how to make optional discount (like military) to show up below rent but above cleaning fee. i.e I want to discount rent only. I got it show up above tax, but not above cleaning fee no matter what "position" I use.
Example before optional military discount is selected :
Rent 4 nights (8/24 - 8/27) during Late summer at Weekend Night rate at $259.00 per Weekend Night $1,036.00 $1,036.00
Rent 2 nights (8/28, 8/29) during Late summer at Weekday Night rate at $199.00 per Weekday Night $398.00 $398.00
Discount Last minute Discount based on 5% -5% -$71.70
Surcharge Cleaning Fee based on $150.00 per stay $150.00 $150.00
Tax TN Sales / Sevier County Lodging Tax 12.75% $192.82
Surcharge REFUNDABLE Damage Deposit based on $300.00 per stay $300.00 $300.00
After optional military discount is selected:
Rent 4 nights (8/24 - 8/27) during Late summer at Weekend Night rate at $259.00 per Weekend Night $1,036.00 $1,036.00
Rent 2 nights (8/28, 8/29) during Late summer at Weekday Night rate at $199.00 per Weekday Night $398.00 $398.00
Discount Last minute Discount based on 5% -5% -$71.70
Surcharge Cleaning Fee based on $150.00 per stay $150.00 $150.00
Discount Military Discount based on 5% -5% -$75.62
Tax TN Sales / Sevier County Lodging Tax 12.75% $183.18
Surcharge REFUNDABLE Damage Deposit based on $300.00 per stay $300.00 $300.00
I want military discount to be above the Cleaning fee as I do not discount the Cleaning fee. Any advice? thanks
Thanks
The availability search uses sleeps numbers calculated off of the Amenities tab for each property. The rules on the property are separate and are for limiting bookings, while the Amenities ones are for display. Clear as mud? :-)
You can see the calculated numbers on the General Info tab of the property (see screenshot below). Sleeps min is calc'd from the number of beds in Amenities, while Sleeps max is calc'd from number of beds with 2 people if they can (king, queen, double). That's why the 4br is still getting 10 -- 2 kings = 4, 2 queens = 4, 2 single's = 2 = 10 total.
That's how the numbers are auto calculated, but if you hit the Edit button on General Info you can put in overrides for sleeps and rates for just this eventuality where the auto calc's don't give you what you want.
Also note that on the availability search widget settings you can hide the rate and hide the min sleeps if you want.
Seems like in availability search it shows strange "sleeps" numbers. like my 3 bd property that sleeps 10 shows "sleeps 6-10"; and my 4 bd that sleeps 12 also shows "sleeps 6-10" . I have no idea where it got the lower limit if it is in beds, then 3 bd sleeps 10 in beds ( 2 kings, 2 queens, 2 single daybeds) and 4 bd sleeps 10 min in beds (2 kings, 2 queens, 2 single daybeds). But what happened with 4bd upper limit (12?) is there anything I need to adjust to make it show correctly? it seems correct in "rules". Thanks
Yep, shenrent.com is one of our hosted websites using the turnkey template -- that came out earlier this year and we've been improving it since.
Quoting price on the availability search is a great idea! I'll note that down on our todo list. It'd require adding full occupancy fields in the search so guest and pet fees would be properly calculated. Adding a option for a book now button is another good idea. The way I see that working, it would still send the guests to your individual property landing page, but with the dates from the search already filled in to the book now widget.
We first released Add-Ons back in February, which allows you to define optional charges, upsells, etc. for guests during checkout. We've gotten a lot of feedback since then. Based on that we designed enhancements that smooth some of the rough spots and add new capabilities.
Stuff that's new:
Stuff that's better:
Following up on this. I really like the layout on the site http://www.shenrent.com/. For the availability selector it would be nice if the total price with a book now button came up after each property. Otherwise, I'm forcing people to put dates in again when they go to the individual landing page.
We've just released a new user portal that allows you to grant access to owners, cleaners, maintenance staff etc. to view availability calendars, block off time, and view owner statements. This has been a highly requested feature for a long time, and we're excited to get it into your hands!
This looks like the same ribbon view you've come to know and love, but is available for each user you grant access to!
Once you set up portal access, you'll be able to give logins with permission to view one or more owners or properties, as well as allowing access to different levels of information about bookings, owner statements, and blocking off time.
For more information on setup and configuration, review our Portal Access support article.
This is only the beginning -- now that the login and permissions are in place for granting access we've got many ideas of additional things that can be managed -- cleaning workflows like acceptance of cleaning, marking cleaning as complete, notes, checklists, even uploading images of the condition at time of cleaning.
We are still in the planning stages for the next steps, so if you have ideas, let us know!
Much better, thank you
That's a good point... there's not really enough room on mobile portrait to do a "table".
Have a look now -- we added a mode where it goes vertical inside one cell instead of horizontal cells if the page is small.
Also noticed something on the page seems to be cutting off the bottom of the widget.
I just noticed that rate widget does not seem to be scaling correctly on mobile - the weekly rates column is cut off. I have Android galaxy S5. Night, week night and weekend night are showing fine. Just not the weekly rate column.
Yep, clicks on the property name, photo, or details button are all supposed to link in. That uses the Property URL you've set on the property. Fixed one link that was only showing at a certain size, going to blocked by popup blockers, so it should work now.
It'll also pick up the property Short Description, beds/baths you set in the amenities section, and a few highlight amenities like pets, internet, firewood, mountain, forest, waterview, waterfront. I need to write an article about how all that works for this one -- the other widgets are pretty self explanatory but the search picks up stuff from many different areas.
Adding more buttons is something we will be doing for sure, but as you know we like to start small, see what the different use cases are, and then iterate from there. At a minimum, we need some hard coded buttons for Inquiry or Book, with the availability to specify or template urls or hash links.
Eventually the buttons will end up looking something like the list in our hosted websites design. The list itself is very similar to what we did there. For example: http://www.shenrent.com/
Are the hyperlinks supposed to work in the availability search? When I click on the property name nothing comes up but when I click on the details it brings me to the website.
Also, is it possible to have a "book now" or "inquire now" button as part of the multi-property availability search?
Yes like that but I envisioned something with those little mini icons you have used instead of bullets to make it more visual maybe? Like a little hot tub icon you have next to the words "hot tub" etc
Grace period is over in the door lock section in settings, but it sounds like you already found that!
Availability search has been requested for so long! I'm glad we got this in, and we'll continue to enhance it over time by adding more filters you can turn on -- guest count, etc.
The channel rate adjustment is only for TripAdvisor and CanadaStays right now. If you hook up the channels, we can update listing data, rates etc, and import bookings -- and we added the option to increase or decrease rates when you update those channels so you can up the rates to balance out booking fees etc. Right now, I think TA is still only allowing 5+ properties to use that, though :-/ We're working on opening up more channels.
An amenities list widget is a great idea. We've already got that display in our hosted websites, for example: http://www.shenrent.com/autumn-ridge#amenities -- so we could make something like that available as a widget.
found it, LOVE the availability search.
A suggestions: widget displaying popular amenities in a form of icons with descriptions possibly that can be embedded in the website. Such as Firepit (icon for fire), grill (icon for grill), Hot Tub (icon for hot tub), pool table (icon for pool table), arcade (icon for arcade) etc. You already have it almost there on "availability search" but I 'd like to have it on property website so it is more 'visual" - inquirers can see icons/brief descriptions in a form of table or bullet list ion the website. See example on my www.smoky-mountains-cabin.com/Appalachianescape "amenities" bullet list .
and where do i set grace time for the locks?
"Rate adjustment option on channel syncs to allow increasing/decreasing rates on for each channel"
What is that?
Awesome! Love the multi property calendar search!
We've been hard at work since our last post, running through a lot of small enhancements. We haven't added any major features, but all the little things add up.
"Gallimaufry" is one of my fun favorite words. It means a collection or hodgepodge of things with no apparent unifying theme. Comes from the name of a 16th century Middle-French meat stew where they just threw in everything :-)
Anyway, here's what's new across the board...
New regional listing sites
New CanadaStays full channel sync with push updates for listing data and rates and online quote/booking. Contact us to be added to the beta.
New Converge/Elavon gateway
New widget options
New hosted website options
New functions
Smaller things added everywhere
Any questions on these, ask away!
Thank you!
It looks like you've got booking confirmation enabled in the property Rules section. That turns on a mode where the credit card is stored when the guest checks out, but not processed until you approve the booking.
Unfortunately, booking confirmation doesn't work with PayPal because we don't get a credit card back from PayPal to verify, just a payment approval -- that's why it's not showing up at checkout.
Go to the property rules for each property and switch Online Bookings back to "Confirmation not required (recommended)" and you'll see PayPal show up on checkout.
I have both check and Paypal set up but when i go in to test a booking from my website i am only given the option for check. I cant figure this out.