Topic	Posted
Feature Requests » Dynamic Length of Stay Pricing Right, it sounds like they're agreeing -- these LOS surcharges that they push do not work on Airbnb and booking.com. Like I mentioned they're free to push them to us and surcharges with length of … (Posted Sep 23, 2026 5:08 AM)	Sep 23, 2026 5:08 AM
Feature Requests » Dynamic Length of Stay Pricing Ahh you're looking for a length of stay premium, not a discount. This is not supported by many channels, for example Airbnb, so we have not included it in our standard fee type enumeration. How does … (Posted Sep 22, 2026 4:39 AM)	Sep 22, 2026 4:39 AM
Feature Requests » Dynamic Length of Stay Pricing What if you put in say -10% instead of 10%? The error message seems like they're taking the sign literally instead of just normalizing to a discount. (Posted Sep 21, 2026 7:11 PM)	Sep 21, 2026 7:11 PM
Feature Requests » Allow Rezzy full access to calendar Sorry for the confusion here! Rezzy can see and interact with your calendar fully. She can quote for new bookings, bookings extensions, check availability etc. What she doesn't instinctively get i… (Posted Mar 10, 2026 1:55 PM)	Mar 10, 2026 1:55 PM
Feature Requests » API for detailed pricing line items Awesome, looks great! (Posted Jan 28, 2026 1:33 PM)	Jan 28, 2026 1:33 PM
Feature Requests » API for detailed pricing line items Processing adjustment is a very old concept, so I wouldn't worry about that. On the API it's showing surcharge or surcharge_other for both charges and discounts. You can tell the difference based… (Posted Jan 16, 2026 5:33 AM)	Jan 16, 2026 5:33 AM
Blog » January Product Update - New Unified Inbox, SMS Messaging Opt-Ins, Property Snoozing, New Airbnb Accounts, & Initial Night Taxes As a victim of the LA fires (with 2 properties lost) the Snooze feature is very welcome. I was trying to figure out how to manage (as of now I have disabled them in the Channels) and wanted to reduce… (Posted Feb 24, 2025 9:26 AM)	Feb 24, 2025 9:26 AM
Blog » OwnerRez Wins Vrbo Elite Status for the 5th Consecutive Year! Congrats! Can you leverage this relationship to establish VRBO as Merchant of Record when API integrated (similar to how you do it with Airbnb) so we can stop using Channel Bridge? by Kimberly R (/f… (Posted Jan 27, 2025 7:08 AM)	Jan 27, 2025 7:08 AM
Feature Requests » Trademark placement If you find the registered mark on a symbol copier site and copy it, you can paste it into the description. Here's an example -- you should be able to select this, copy, and then paste into the d… (Posted Aug 24, 2024 8:27 AM)	Aug 24, 2024 8:27 AM
Feature Requests » Surcharges with a maximum and a minimum charge... Yep, that’d do it. For Airbnb all you can really do is the 25/night. (Posted Feb 10, 2024 10:36 PM)	Feb 10, 2024 10:36 PM
Feature Requests » Surcharges with a maximum and a minimum charge... The three surcharge method would work for Vrbo and direct bookings. There’s no way to make it work for Airbnb or booking.com as they don’t support complex criteria on fees. We’ve submitted featur… (Posted Feb 10, 2024 5:12 PM)	Feb 10, 2024 5:12 PM
Feature Requests » Surcharges with a maximum and a minimum charge... This is possible now if you use three separate surcharges with criteria to apply the different breakpoints — a $50 surcharge with number of nights = 1 criteria, a $25/night surcharge with number of n… (Posted Feb 10, 2024 5:01 PM)	Feb 10, 2024 5:01 PM
General Help and Questions » Manual lock integration not allowing to update it in the Booking There was a bug in the release on Wednesday that was preventing setting codes on manual door locks in some cases. That's now fixed and you should be able to set codes again as normal. (Posted Dec 23, 2023 12:57 PM)	Dec 23, 2023 12:57 PM
Blog » Phishing and Email Security We have noticed a recent increase in phishing attacks targeting OwnerRez and email accounts. These attacks attempt to gain access to your OwnerRez account and other accounts linked to your email. … (Posted Nov 7, 2023 6:24 AM)	Nov 7, 2023 6:24 AM
Blog » Squeezing in Minor Enhancements and Bug Fixes before VRMA International! There are several links in that item. You're looking for the one for the API docs: https://api.ownerrez.com/help/v2/Api/PATCH-v2-bookings-id (Posted Oct 20, 2023 6:33 AM)	Oct 20, 2023 6:33 AM
Blog » Squeezing in Minor Enhancements and Bug Fixes before VRMA International! Ahh, good note -- we've updated the link to be more specific. This addition allows API partners to make updates to check in/check out times in addition to the cleaning date which was always updateabl… (Posted Oct 19, 2023 10:13 PM)	Oct 19, 2023 10:13 PM
Feature Requests » WebApp Notifications on Apple/Android Push notifications is now in development. No release ETA yet, but it is currently being worked on! (Posted Oct 8, 2023 8:15 AM)	Oct 8, 2023 8:15 AM
General Help and Questions » Implement End-To-End Encryption For SMS, PLEASE! SMS by design is plain text, not encrypted: https://www.howtogeek.com/709373/why-sms-text-messages-arent-private-or-secure/ -- since this is a standard protocol there is no way to force encryption on… (Posted Oct 4, 2023 6:45 AM)	Oct 4, 2023 6:45 AM
General Help and Questions » Hosted Website Multiple Month Calendar Widget Display problem/bug. Yes, we made the max booking window required a few months back: https://www.ownerrez.com/blog/eligible-reviews-damage-protection-new-properties-scheduled-failure-system-messages-max-booking-window#ma… (Posted Oct 2, 2023 4:25 PM)	Oct 2, 2023 4:25 PM
General Help and Questions » Hosted Website Multiple Month Calendar Widget Display problem/bug. It looks like this was an issue with the max booking window rule which defaults to 365 days. I see you have found and increased that setting and I see the time available on your site now. Does ev… (Posted Oct 2, 2023 3:57 PM)	Oct 2, 2023 3:57 PM