Review sub-categories

Andrew and Brittney G
Jun 22, 2026 10:57 AM
Member for 5 years 18 posts

Hello, I would like the API to be able to call review sub-categories.  

Trout Lodge On R
Sep 21, 2026 10:55 AM
Member for 6 months 9 posts

Adding support for this. Confirming the data exists in OwnerRez but isn't exposed via the API — the Reviews spreadsheet export includes CleanlinessStars, CommunicationStars, AccuracyStars, CheckinStars, LocationStars, ValueStars (plus Booking.com-specific fields) and a Private Feedback column, while GET /v2/reviews returns only overall stars, body, and response. Would like to see both the sub-category scores and private feedback added to the API response. Private feedback in particular contains actionable guest requests that are invisible to any automated analysis today.

 

Brett M
Sep 25, 2026 9:47 PM
Member for 2 years 2 posts

Also jumping in to support this one - we have a workaround but it's fragile because it's based on parsing the review posted email.