Trout Lodge On R
| Topic | Posted |
|---|---|
Blog » A Complete Guide to Airbnb’s New House Rules and Requests Policy in OwnerRez Is Live!I have submitted my complaint to AirBnb, not that they care about any particular host... they might care if they hear from us all. Host feedback on the November 20 house rules and requests policy… (Posted 3 days ago ) |
3 days ago |
Feature Requests » Keep customized system messages sending automatically without needing a triggerWhen I use Change Message on a system message (for example Send Confirmation to Guest or Send Receipt to Guest), the saved custom version no longer sends automatically unless I also create a matching… (Posted Oct 27, 2026 2:57 PM) |
Oct 27, 2026 2:57 PM |
Feature Requests » True Unified InboxAgree. Direct-booking guests' emails should be in the same thread as their SMS and channel messages. (Posted Oct 27, 2026 2:56 PM) |
Oct 27, 2026 2:56 PM |
Feature Requests » Step towards unified email inboxAdding my vote. I'm a direct-booking host and I have no single record of email conversations with a guest. For one one-night stay, OwnerRez sent 10 emails, and the guest's replies and my own emails w… (Posted Oct 27, 2026 2:56 PM) |
Oct 27, 2026 2:56 PM |
Feature Requests » Request additions to PROPERTY Export / ImportUpvoting this and adding a related use case. As far as I can tell, there’s no way to export a complete picture of what’s configured for a property, especially the listing content and how it reaches e… (Posted Oct 23, 2026 7:10 PM) |
Oct 23, 2026 7:10 PM |
Feature Requests » export of all guest correspondence within the "Communication History" pageUpvoting this. I’m doing the same kind of analysis with AI on reviews and would love full correspondence for pattern-finding. A workaround for anyone comfortable with the API: bookings include th… (Posted Oct 23, 2026 7:08 PM) |
Oct 23, 2026 7:08 PM |
Developer Community » Review sub-categoriesAdding support for this. Confirming the data exists in OwnerRez but isn't exposed via the API — the Reviews spreadsheet export includes CleanlinessStars, CommunicationStars, AccuracyStars, CheckinSta… (Posted Sep 21, 2026 10:55 AM) |
Sep 21, 2026 10:55 AM |
Feature Requests » Saved Quote Templates — reusable quotes with preset charges, discounts, and booking rulesPlease add the ability to save a quote as a reusable template. Today, whenever we build the same kind of custom quote repeatedly, we have to rebuild everything from scratch each time — the charge … (Posted Sep 3, 2026 4:41 PM) |
Sep 3, 2026 4:41 PM |
Feature Requests » Read-Only Messaging Access via Personal Access Token (No OAuth Required)Currently, accessing guest messages through the API requires setting up an OAuth App with a signed messaging agreement. I understand why this exists for third-party integrations, but for a single own… (Posted Jun 29, 2026 2:04 PM) |
Jun 29, 2026 2:04 PM |
Feature Requests » Reviews API Endpoint Without WordPress Plugin Premium RequirementThe /v2/reviews API endpoint currently returns a 402 and requires the "WordPress Plugin + Integrated Websites" premium feature to be enabled. For those of us who don't use WordPress or the integrated… (Posted Jun 29, 2026 2:04 PM) |
Jun 29, 2026 2:04 PM |