Leaving Hostaway because of the 2% booking fee?

BDC - credit card

JTVRs
Aug 6, 2019 7:44 PM
Joined Jun, 2018 385 posts

I am using Payments by Booking.com - they process credit card not me - there are positives (payments collected ahead of time) and negatives (secdep = collect cash at door)

However in your explanation in this link, I am not totally clear whether your processing CC payment explanation is them or me (or both) collecting payment.
https://www.ownerrez.com/support/articles/connect-ownerrez-t-booking-com

Chris Hynes
Aug 8, 2019 9:11 PM
OR Team Member Joined Oct, 2012 1401 posts

Yep, the configuration there is a bit complex. If booking.com passes a booking.com payment setting to us on the booking, that will override the credit card required setting on the OwnerRez settings.