Leaving Hostaway because of the 2% booking fee?

Block Checkout on certain days

Fatma S
Nov 24, 2024 9:32 PM
Joined Feb, 2024 13 posts

Is there anyway I can block checkout on specific days, like Christmas Eve for example, my cleaning crew are off on that day, and I had an instant booking and guests are now checking out on Christmas Eve, If I got another booking checking in on Christmas Eve, I won't have anyone to clean/turn over, and If i block Christmas Eve, I will lose a potentially good booking for Christmas, I need to avoid this mistake in the future and It doesn't seem like Pricelabs have this option as well

Thanks

Adria H
Nov 24, 2024 11:03 PM
OR Team Member Joined Aug, 2022 148 posts

 

You can set up a "no changeover" restriction for a particular date, meaning no arrival or departure is allowed, but someone can stay that day. For example, as shown in this article about the rates calendar:
https://www.ownerrez.com/support/articles/property-availability-rules#changeover

Or this article about seasons:

https://www.ownerrez.com/support/articles/holidays#check-in-out. 

You could also decide to force a gap. For example, you have no booking for Thanksgiving at all, so you offer the date as bookable, but no changeover allowed that day, hoping for some last-minute booking. This means if someone checks in, then no one can check out. Or if someone checks out, no one can check in.
https://www.ownerrez.com/support/articles/property-availability-rules#gap-rate-calendar