Booking not showing up

Steph + Adrian K
2 days ago
Joined Feb, 2023 2 posts

Hello!

 

regarding booking ORB13646577. They booked today, checking in 2 days from now. This is the first time the booking has not auto populated into ownerrez calendar for me. They booked about 5 hours ago now. It says credit card payment was received and booked directly through my website it seems like. 

any help would be much appreciated!

 

 

 

 

 

 

Suzee S
2 days ago
OR Team Member Joined Apr, 2023 51 posts

Hi Steph & Adrian!

I do see the booking in your OwnerRez account.

If you're still having issues with this booking, don't hesitate to reach out to us at help@ownerrez.com and we'll be happy to take another look for you!

Steph + Adrian K
2 days ago
Joined Feb, 2023 2 posts

Sorry my mistake on my end. Thanks for responding so quickly!