Changing a guest to a different property after booked
Marina's Edge Re
Mar 14, 2013 4:51 PM
Member for 13 years
206 posts
I own a fourplex, each unit is identical. Occassionally, I'll get a booking and the guest will request to stay in a different unit (example, they rented the second floor but decided later they wanted the first floor).
Is there a way to do this in the system?
Damon
Devin B.
Mar 15, 2013 2:24 PM
OR Team Member
Member for 13 years
26 posts
Hi Damon,
We are working on adding that feature and we understand that it's important. For now we can change properties for you. Just email support with the booking number and say which property it should be switched to.
Thanks for being patient while we make these updates.
-Devin
Marina's Edge Re
Mar 15, 2013 10:12 PM
Member for 13 years
206 posts
Thank you