Channel Manager - Pending Activation yet enabled?
JTVRs
Jul 11, 2019 8:51 PM
Member for 8 years
385 posts
On this site https://app.ownerrez.com/settings/channels
My Booking.com is showing Pending activation
Yet when I drill down (Pencil icon), the status of the properties is showing enabled
So, what do this apparent contradiction mean?
Chris Hynes
Jul 12, 2019 9:02 AM
OR Team Member
Member for 13 years
1409 posts
BDC has a complex multi step process for activating properties where you request, we approve, and then you confirm. If we start pushing rates before you confirm it causes all sorts of errors.
Because of that we don't automatically turn on or let you turn the channel -- you have to contact us to turn it on.
We sent you an email/support ticket about this yesterday -- once everything's set up, respond back on that and we'll enable the sync.