Leaving Hostaway because of the 2% booking fee?

Delayed check-out fee.

Scott H
Nov 18, 2024 4:54 PM
Joined Oct, 2024 1 post

I am new to OwnerRez and was wondering if it is possible to have OwnerRez calculate a delayed check-out fee based on per minute basis?

Rex C
Nov 23, 2024 6:15 PM
OR Team Member Joined Aug, 2021 53 posts

Because OwnerRez does not know the actual time a guest checks out, this would not be able to calculate automatically. However, if you have this rule published, you can always manually apply the surcharge to your guest's booking and adjust the pricing to reflect your calculation, then keep that amount from your Security Deposit.