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Firefox Browser Issue

Andree M
Feb 14, 2023 2:28 PM
Joined Nov, 2018 11 posts

Is anyone else using Firefox as their browser?  Viewing filtered list are extremely slow due to high memory usage. Just wondering if I have some option wrong or one of my security settings is causing this problem. Maybe just a browser bug? MS Edge doesn't exhibit this behavior but I don't have all the security extensions on it either.

Chris Hynes
Feb 17, 2023 4:13 PM
OR Team Member Joined Oct, 2012 1401 posts

We do frequently use Firefox and haven't seen an issue. Can you identify a particular list or filter that causes the problem? We'll have a look.

Also, try opening Firefox Private window so that it doesn't load extensions... if you try the same thing there, do you still see an issue? We have seen problems in some cases where browser extensions conflict or slow down sites generally.

Andree M
Feb 17, 2023 9:48 PM
Joined Nov, 2018 11 posts

Chris,

I am filtering my reservations for 2022 for a single property including cancelled booking. Before hitting "Search", Firefox is using about 650 Mb of memory. Hit Search and the memory consumption goes to 11-12 Gb and the system slowest significantly. I haven't tried this in a private window, will do that tomorrow.