ID request and security

Jennifer W
May 11, 2026 9:38 AM
Member for 7 months 1 post

I have been collecting ID and rental agreement for my Airbnb. So far no issues thankfully but a guest is concerned about how the ID is stored. Anyone have any details?.I am mostly finding things about credit card data 

Michael E
May 28, 2026 11:43 AM
OR Team Member Member for 2 years 37 posts

For the short version, you can tell them this:

Photo IDs and other uploads are protected by SSL encryption in transit, strict access controls, isolated storage, secure data centers, and a no-sharing policy with third parties. OwnerRez also undergoes regular security reviews to identify and resolve any vulnerabilities.