Opt in for e-mail marketing

James L
Jul 1, 2025 9:44 AM
Joined Oct, 2021 88 posts

Hi,

Can anyone point me in the right direction to find how to add an opt in for marketing e-mails to my booking page.

I've read 

https://www.ownerrez.com/blog/january-product-update-unified-inbox-sms-messaging-opt-ins-property-snoozing-new-airbnb-host-accounts-initial-night-taxes#sms-preferences

but i can only find details of doing it as an opt out. Also when i look at my widgets I can't see anything there either.

It might be a simple thing but I've searched everywhere I can think of.

Suzee S
Jul 2, 2025 4:10 PM
OR Team Member Joined Apr, 2023 79 posts

Hi James,

Navigate to Settings > Messaging > Messaging Preferences, check the appropriate boxes and click the green Save button.

James L
Jul 3, 2025 5:30 PM
Joined Oct, 2021 88 posts

That looks like it is only for SMS though? Not e-mail.

Suzee S
Jul 8, 2025 2:12 PM
OR Team Member Joined Apr, 2023 79 posts

Ah yes, you're correct. At this time, we don't have anything for email opt in/out, although we are planning to add it. Keep an eye on our change log!

https://www.ownerrez.com/support/articles/update-2025-07-02