Here is how to ask for a partial payment from a guest.
Go to the Booking in OwnerRez.
Then click on Transactions (third from left in the green menu at the top left).
Then, on the Transactions Page, click on the drop-down menu item (under the title 'Transactions') labeled Payments and select the third option:
Request Payment from Guest
This will bring up a pop-up dialog box that looks like the following:
In the dialog box select the second Radio Button at the top: Whatever the guest wants to pay (the booking's rules will not be enforced)
The dialog box gives you a few options on what you can do, but most importantly it produces a URL for the Guest Payment Form which provides the option for the guest to enter whatever amount they want to pay, instead of the regular payment form used by OwnerRez standard templates which only allows full payment of the total balance.
You can use the generic payment request email template that OwnerRez provides, or copy the partial payment form URL into a new email of your own composition.
You can also use this when different members of a guest party are making separate payments all on one reservation.
The form also allows for different types of payments, not just credit cards (just like the standard form with only the total balance allowed).
I am posting this because when I needed to send a partial payment request to a guest, and every email form in OwnerRez only allowed the total balance to be used as an amount to be paid, I typed the words 'partial payment' (the most obvious topic description) into OwnerRez help search and nothing came up. Even, Rezzi, the OwnerRez AI system did not have a proper response. (The answers provided by Rezzi were for: Initial Bookings, Multiple Payments, Split Payments Between Guests, and Multi-Month Bookings, the descriptions of which did not apply to what I was asking.)
(For you techy types, the following is added to the payment form URL at the end: ?noRules=true This change is what modifies the normal form to allow the guest to enter a different payment amount, so you could amend the URL (NOT the link to the payment form URL) in a different template to get the same result, in case you wanted to create a different email or template for your own use.)
Eventually I found what I was looking for, however assuming others may be looking for instructions on having a guest do a partial payment, I thought I would post this here so hopefully when the next OwnerRez user needs this information (or I do because I've forgotten it six months from now!), it will show up in the help system search results.
