Leaving Hostaway because of the 2% booking fee?

Robert P

Joined August 2023
46 posts
Topic

Feature Requests » Have Optional Items selectable by guests when completing Rental Agreement for Channel Bookings

We need guests to be able to ADD optional items to their bookings with us when they are completing the Rental Agreement for Channel Bookings. At the moment, there is no way to present and provide…

(Posted Oct 26, 2024 11:45 PM)

Feature Requests » Ability to Remove Taxes from Bookings Report

PLEASE... the default should be for NO taxes to be included in ANY report that shows financial information. Taxes are not revenue for a business. (In fact, they are a liability.) They should NEVE…

(Posted Oct 26, 2024 11:15 PM)

Feature Requests » Trigger to send follow up to unbooked quoted inquiries

Two things can deal with this issue: 1) Any follow-up email could only be sent once per week, month, etc... so if the guest had three quotes done together, they would only receive one instance of…

(Posted Oct 4, 2024 2:33 AM)

Feature Requests » User-set Booking Status Classifications

We need to be able to assign Status to bookings that affect how they appear on the calendar.  This goes beyond tags and what one can do with them. I understand that an unpaid booking is assigned …

(Posted Oct 3, 2024 1:38 PM)

Feature Requests » The ability to have expiration dates on discounts.

What we need is to have a discount apply for a certain length of time, but leave the rest of the quote intact, and still bookable. Sending a quote with an included discount with an expiration of,…

(Posted Oct 3, 2024 12:25 PM)

Feature Requests » Price comparison widget

You're right Robert if you have static pricing. But I use dynamic pricing so it would be nice to have a widget that shows comparison pricing. HiChee says they have plans - and their site is super qui…

(Posted Sep 11, 2024 6:04 PM)

Feature Requests » Triggers for later than 30 days after check-out

It's cleaner for OwnerRez to be able to say "no, we just don't allow automatic emails like that at all". ... this would be more complicated than it might at first appear. by Ken T (/forums/users…

(Posted Aug 27, 2024 4:28 AM)

Feature Requests » Ability to book directly from general availability search

100% agree Robert. I simply don't understand why this isn't a working function in OR. by Shelley S (/forums/users/347417064) – Aug 23, 2024 4:47 PM (UTC) I think it's because the powers that be…

(Posted Aug 26, 2024 1:26 PM)

Feature Requests » Minimum Charge - Minimum Charges

I would like OwnerRez to be able to calculate and quote minimum charges, rather than offer to tell guests it's a 'violation'. This is best explained by example: If I have a minimum night stay…

(Posted Aug 26, 2024 12:51 PM)

Feature Requests » NEARBY PLACES & ACTIVITIES: WE NEED MORE OPTIONS FOR "TYPE" ON THE DROP DOWN MENU

Our lists of these options are based on what is offered by the major listing channels.  It wouldn't do much good for us to add a new one that isn't used anywhere else. by Ken T (/forums/users/347381…

(Posted Aug 23, 2024 11:36 AM)

Feature Requests » Ability to book directly from general availability search

Absolutely this is highly needed in OwnerRez. But in addition to the search function, it should be part of the Quoting system in general. ie When a guest makes an inquiry, all available propertie…

(Posted Aug 23, 2024 11:26 AM)

General Help and Questions » is this pricing correct?

I have the same problem.  I added pricing for 2026, and EIGHT new surcharges were mysteriously created with a 2026 label on them, and associated with new seasons during the 2026 year.  I was able to …

(Posted Jul 11, 2024 1:13 AM)

Feature Requests » Price comparison widget

Is the concern with having the price comparison tool or simply being able to book direct on your website? The reason I'm asking is it would be very simple (or should be) for whomever is designing…

(Posted Jul 9, 2024 3:41 PM)

Feature Requests » Trigger For Exact Day of Week Trash Reminders

It is an automated work around until a more permanent solution is in place... It requires a bit of setup but once done you wouldn't have to manually remember to send them out.  You could also create …

(Posted Jun 13, 2024 6:32 PM)

Feature Requests » Trigger For Exact Day of Week Trash Reminders

We've added a number of After the Guest has Arrived (/support/articles/trigger-examples#scheduled-after-guest-arrival) Support Center Articles that may address this request, including specific task…

(Posted Jun 13, 2024 4:23 PM)

General Help and Questions » Zapier integration

I started a separate thread in the Feature Requests with a request for OwnerRez Actions related to Inquiries to be added to the OwnerRez Zapier Integration. That way when an inquiry comes in, it coul…

(Posted Jun 6, 2024 4:33 PM)

General Chat » Adding your property to other listing sites

If you have a property on VRBO, but instant booking is not on, it will not be ported over to Expedia from VRBO. Instant Booking on VRBO is a mandatory requirement for any VRBO property to appear …

(Posted Jun 2, 2024 6:10 AM)

General Chat » Anyone else having bookings down compared to last year?

Yes. Around July 1st of 2023 was like a light switch. Bookings just started drying up everywhere. Search AirBnBust online and you will see lots of news articles about it. Inflation and high inter…

(Posted Jun 2, 2024 6:08 AM)

Feature Requests » Add Inquiry Actions to the OwnerRez Zapier Integration to Accept Inquiries from ANY Source (and LOTS more!).

I receive a large number of inquires from a site via email that OwnerRez does not recognize or convert into inquires when the email arrives, despite the fact that the emails are specifically sent to …

(Posted May 26, 2024 5:33 AM)

General Help and Questions » OPTIONAL Surcharges automatically included with AirBnB Nightly Rate? NO!

I just realized as I was working through the tedious AirBnB integration that a SEASONAL OPTIONAL ITEM (NOT a SURCHARGE, but OwnerRez doesn't distinguish between the two - which is a HUGE failure for …

(Posted May 25, 2024 5:14 AM)