Removing Previously Applies Discounts
Yuriy & Nina B
Sep 9, 2024 9:57 PM
Member for 2 years
4 posts
Good evening,
We originally created several multi-day discounts in the Discounts section on OwnerRez. Now, I want to remove them, but I'm not able to, and I'm getting the following error:
"Please correct the errors below. You cannot delete this surcharge because there are quote charges associated with it."
Does anyone know how I can remove previously set discounts?
Best Regards,
Nina
Adria H
Sep 10, 2024 12:14 AM
OR Team Member
Member for 4 years
186 posts
Can you try disabling those instead of deleting them?
If they have been used previously, the audit logs need them to exist as a reference point. In general, OwnerRez recommends disabling things rather than deleting them.
Yuriy & Nina B
Sep 10, 2024 12:29 AM
Member for 2 years
4 posts
Thank you Adria. That worked.