I don't configure my properties for insta-book, only for RTB. I have a template created to send guests when they make a request, but don't see where I can create a trigger setting to auto send the template when a reservation request comes in. Anyone know how to go about that? Am I missing that somewhere? TY!
You can use a Pending Status condition in your trigger. The Pending Status condition will work for an immediate or scheduled trigger. I've included an Immediate trigger example below.
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