Security deposit for only Vrbo and direct booking site

LC House
6 days ago
Joined Aug, 2022 13 posts

Is there a way to set of security deposit only for Vrbo and direct booking website but NOT Airbnb? Thanks.

Adria H
4 days ago
OR Team Member Joined Aug, 2022 158 posts

Yes, you can configure security deposits differently for each booking channel in OwnerRez. For Vrbo and direct bookings, you would set up security deposits in your Property Rules settings, while for Airbnb, you can specifically disable them in your Airbnb channel integration settings.

For Vrbo, you would:
1. Enable security deposits in your Property Rules
2. In your Vrbo channel integration settings, check "Schedule a security deposit using OwnerRez property rules"
3. Select "Don't show in Vrbo guest charges. Instead, I have stated the security deposit hold and amount in my house rules."
4. Add security deposit information to your house rules

For direct bookings through your website, the security deposit settings from your Property Rules will automatically apply.

For Airbnb, you would simply not enable the "offline" security deposit hold option in your Airbnb channel integration settings. 

  1. Vrbo Setup & Connecting -> Security Deposit
  2. Security Deposit Holds -> Airbnb