System won't create inquiries
Monica R
Mar 18, 2018 5:51 PM
Member for 8 years
86 posts
Is anyone else having a problem with the system not saving new inquiries? If I get a booking request from my own website, I click "Create Inquiry" in the email and it opens the Inquiries window on OwnerRez. I manually add the guest's name, email address, desired dates in the fields at the right, and hit SAVE but it never actually saves. It just gets stuck and no inquiry is ever created.
Ideas?
Thanks!
Monica
Sam Westcott
Mar 18, 2018 9:16 PM
OR Team Member
Member for 16 years
238 posts
Monica, this should be fixed. It was only happening to a small subset. Thanks for bringing it to our attention; we also got the error report internally.