Template difference and when to use
Harry D
Apr 2, 2022 5:11 PM
Member for 4 years
10 posts
Hello there,
I'm trying to understand the difference between these two templates and when to use one over the other.
Also trying to understand, if a template was sent, where can we clarify that one had been sent? Is there a "sent" folder?
Templates:
Request Renter Agreement for Channel Bookings
Send Renter Agreement Form to Guest
Thank you,
Harrya
Ken T
Apr 4, 2022 11:28 AM
OR Alum
Member for 7 years
1704 posts
As currently configured in your account, one of those is in use by a system message. It's used when you manually send the agreement request to a guest, using the Request dropdown button on the Legal tab of their Booking.
The other is sent out automatically via trigger.
Harry D
Apr 4, 2022 8:18 PM
Member for 4 years
10 posts
Got it. Thank you Ken!