Trouble uploading a rental agreement ("error converting document")

Janice T
Aug 18, 2017 5:19 PM
Member for 9 years 63 posts

I get an "error converting document" message when trying to upload a rental agreement from a MS Word document. The file type I'm trying to upload is a .docx as is required. What other issues should I check for in my document that may be causing this problem?

Chris Hynes
Aug 18, 2017 5:53 PM
OR Team Member Member for 13 years 1404 posts

Can you email the document to support@ownerreservations.com? I'll have a look.