VRBO guest rating

Georgi and Sarah
2 hrs ago
Joined Nov, 2025 1 post

Hello,

We have had two VRBO bookings so far - one before the integration with OR and one after.

One of our main concerns is who would be coming to our property.

Before the OR integration we were able to see at least something about the guest who made the booking - average ratings and how many reviews they had been given on VRBO.

This gave us at least some sense of the guests' prior behavior on VRBO.

After the OR integration the booking includes nothing about the guest (besides the contact info) - this is not available even on VRBO.

Given the concern stated above, we are thinking about dropping VRBO from the channel integration, unless there is a way to get some sense of the guest rating.