VRBO payments through Stripe

Sarah B
yesterday
Joined Jun, 2024 1 post

I have payment installments selected on VRVO, first initial payment of 50% and the 2nd payment for the remainder of the balance. We use Stripe as our payment processor, does anyone know if they send the first payment right away, or is the full payment sent 24 hours after the guests check in? Thank you in advance!! 

Suzee S
3 hrs ago
OR Team Member Joined Apr, 2023 86 posts

Hi Sarah,

When you are API connected to Vrbo, they only process the guest fee payment. Vrbo sends you the guest's credit card information and you are in control of payments. You process the payments through your payment processor, Stripe.

If you have a booking rule of 50% first payment upon booking, that charge should be processed on the guest's card when the booking comes in. The funds would be available to you on the schedule your payment processor uses. You can check with Stripe or look on your Stripe account dashboard to see when they will deposit those funds into your bank account.