Active OTA cancellations on occupied dates trigger a 24-hour auto-block

Status: Requested 4 Votes
Michael R
yesterday
Joined Jun, 2023 0 posts

The system will auto-block 24 hours only upon an active OTA cancellation that corresponds to an occupied reservation date.

When Airbnb or any OTA cancels a stay that is during occupied time, OR needs to block 24 hours. This gives time for housekeeping to enter and verify. What ends up happening a cancellation is placed on an active reservation and a new booking is placed within minutes, causing a housekeeping issue. To catch these situations manually is a challenge, let alone being quick enough before another reservation is placed. Automation is key