Active OTA cancellations on occupied dates trigger a 24-hour auto-block

Status: Requested 5 Votes
Michael R
Jul 22, 2025 2:28 PM
Joined Jun, 2023 0 posts

The system will auto-block 24 hours only upon an active OTA cancellation that corresponds to an occupied reservation date.

When Airbnb or any OTA cancels a stay that is during occupied time, OR needs to block 24 hours. This gives time for housekeeping to enter and verify. What ends up happening a cancellation is placed on an active reservation and a new booking is placed within minutes, causing a housekeeping issue. To catch these situations manually is a challenge, let alone being quick enough before another reservation is placed. Automation is key

Bri
Jul 30, 2025 2:39 PM
OR Team Member Joined Mar, 2022 389 posts

Thanks for submitting this request, Michael!

Feel free to share this with likeminded users who would be willing to give it an upvote if they'd also find this beneficial.