Allow triggers to go after 11pm

Is it possible to take the restriction of 11pm cut off for triggers?

I have a client that gets last minute bookings up unitl midnight on day of arrival, and we are unable to get triggers to send after they have signed rental agreement after around 10.45 pm - it takes around 10 - 15 mins before the trigger attempts to fire, and then it gets stopped by the 11pm cut off, so they do not receive check in instructions.

Thanks!

Hi Alison,

I believe what you're describing here is are Trigger retry cutoff times, yes? If so, you'll find this article helpful:

https://www.ownerrez.com/support/articles/triggers-setup-configuration#retry

Hi Brie,

This does not resolve the issue unfortunately - after 11pm owner rez does not trigger any messages (if they sign the rental agreement after the last batch has gone, that triggers the check in instructions), and the guest does not get the message with the check in instructions  until the morning, which is obviously not a solution!

Is there anything else that can be done on this seeing that now you can choose up to what time per cahnnle for last minute bookings?

Thanks

Could I ask you to write this up for the Helpdesk to take a look at? Feel free to reference the Feature Request URL when doing so. 

I'd like for them to take a look and see if there's anything amiss here. If you could also include the details of what you're trying to accomplish with the trigger, that'll be helpful.

Thank you!