As of July 1 2024 Rentals in California must give a full refund, minus cancellation fee, if the cancellation request is with-in 24 hours of "when" the booking was made but not with-in the 72 hour buffer up to the start of the booking/check in. (If Im understanding it correctly) Can you update the "Change Cancellation Policy' to be able to comply automatically to this new law?
2nd can you make it an option to charge a percent for the cancellation fee? Like 3%?
Hey Peter,
This was released today!
You can now configure a grace period on any Cancellation Policy in OwnerRez.
As for your second request, it looks like we already have a forum thread running for percentage based Cancellation Fees. You can give that an upvote here:
https://www.ownerrez.com/forums/requests/allow-cancellation-fee-to-be-a-percentage-of-stay
[Another topic was closed as a duplicate of this topic (Allow delay of credit card processing of 24hrs for new bookings to protect us against California's 24hr cancellation law)]